2019-4-29 Resource Access Meeting Notes

Date

Attendees

Andrea Loigman

Katharina Haas

Susan Kimball

Jana Freytag

Joanne Leary

Cate Boerema (Deactivated)

Mark Canney

Darcy Branchini

David Bottorff

Emma Boettcher

(OLD ACCOUNT) Erin Nettifee

Magda Zacharska

Tania Hewes

William Weare

lisa perchermeier

Kimie Kester

Holly Mistlebauer

mey


Discussion tems

TimeItemWhoDescriptionGoals
5minHousekeeping



20minRequest whitelist
-Review wireframe for whitelist configuration and get initial feedback

Q2 2019 Requests Discussions PPT (with this topic and more): https://docs.google.com/presentation/d/1hNYBxUdy3pGKKpo5BkY7bJFfBEVdEG1idCecY1xVwko/edit?usp=sharing
15minAnonymized loansEmma Boettcher
Given fields on user record that are currently in place, how should this appear?
Given proposed fields on user record (statistical code/affiliation, custom fields), to what extent are these fields helpful to show on an anonymized loan (as opposed to just in reporting)
20minNotice /item historyContinuation of conversation around patron notice reportsDetermine needs for patron and item notification history.


  1. Review wireframe for whitelist configuration and get initial feedback: Please see Cate’s very fine summary of this discussion on the outcome table.
  2. Anonymized loans: Emma lead the discussion of what sort of statistical information should be available when a loan has been anonymized.  It was agreed that we like consistent screens and so no additionally information should be on the patron screen.  However, we all want this information for reporting and trouble shooting.  We agreed that it was okay if that information was “only 1 click” away.  We do not know what the GDRP will need and this should be investigated.  Please see Emma’s very fine summary of our discussion.
  3. Notice/Item History: A good discussion with examples of circ logs from Aleph and Illiad to demonstrate what such a long could look like.  Please see Cate’s very fine summary of our discussion.
  4. Bug: Currently there is a bug in the request screen that duplicates each entry, making it very unwieldly.  For now, it would be easier for developers if only those transactions that change the due date are listed with the assumption that a circ log exists and we can get to it. 
  5. Thanks from Deb! Many thanks to Andrea for her leadership of this SIG.  Also thanks to David, Cheryl and Mark for sharing their Ole experience with us, keeping us from making the same mistake twice.  Thanks to the PO’s for their efforts on the RA-SIG’s behalf.  And many many thanks to you all.  I have really enjoyed working with you in this very transformative experience.  I know you will knock it out of the park!


Aleph patron history            

Aleph Item history           


ILLiad patron notifications  These are not loan related notices, they are system action (e.g. registration, block) notices.

ILLiad transaction history    n.b. each ILLiad 'item' is unique to a given patron


Meeting Outcomes

Functional Area

Product Owner

Planned Release (if known)

Decision Reached

Comments

e.g. loans, fees/finesNamee.g. Q4 2018, Q1 2019Clearly stated decision
RequestsUnknown

Reviewed wireframes for configurable whitelist:

  • Decided wireframes makes sense 
  • Some questioned priority and felt they might just enable all kinds of requests for all item states and then use request policies to limit what can be done
  • Others felt this would be useful and is better than what they have today
  • A few people thought it would be nice to be able to do this configuration by location or library (as opposed to by tenant)
  • But people also felt that different configurations with a single tenant invited a great deal of complexity for the system and patrons 
  • In the end we agreed by tenant made sense
RequestsCate Boerema (Deactivated)Q2 2019

Revisited decision about which requests should display in the loan action history table:

  • In light of the fact that we are designing a "circ log" with detailed info about requests on items by patrons, do we really need to display all requests in the loan action history? 
    • This is complex development
    • Developers say it would be much easier to fix the bug if we just showed requests that affect due date
  • SIG would still prefer to see all, as requests that don't change the due date can also impact the loan.  Holds may make it impossible to renew a loan, for example
  • BUT SIG agreed that if we had the circ log easily accessible and also a link to the request queue, it would be fine

LoansEmma BoettcherQ2 2019
  • Of the fields currently on an anonymized loan, display some text where a name has been scrubbed, and display the patron group always
  • Of the proposed user record fields to retain on an anonymized loan (statistical codes, custom fields such as department), show, but having them one click away is also fine
  • Further question: should what fields are retained on loans also be included in anonymization settings?