Gap list RA SIG

Gap list RA SIG

Jul 24, 2023 : List your 3 major gaps (per institution)

yellow = Topic in gap list working group session

green = discussed in working group meeting

red = under observation

blue = to be discussed in a general SIG meeting

App

Functionality

JIRA

Status and next steps

Name (to guide the Feature)

Notes

Use case

+ 1 (Name/Institution)

Anonymization

Anonymization

https://folio-org.atlassian.net/browse/UXPROD-1041

Thin thread version - API only no UI settings.

https://folio-org.atlassian.net/browse/UXPROD-4302

 

@Cornelia Awenius 

 

 

Thin thread - Tom Trutt

 

 

e.g.

Anonymization of request data (see loan data)

 

GBV

Cornell
Magnus A/LiU

hbz

Chalmers

UMass Amherst (Five Colleges)

National Library of Sweden

Anonymization

Custom anonymization

 

low priority

 

 

Should be on its own settings page: anonymize all (closed loans/requests/fees/fines, circ log, ...) and single anonymization ; Possibility of "partial anonymization" of loan history, (background - service for users to be able to view their loan-history, but to delete titles they do not want to have stored)

 

APIs

SIP2

https://folio-org.atlassian.net/browse/SIP2-162

Scheduled: 2024-02-22

Invite:

Tim & Jakub & Axel

 

 

 

all / WOLFCon23

Check in/out

Performance

https://folio-org.atlassian.net/browse/ARCH-16

 

Revisit if any other performance issue comes up

ok for now

 

 

We continue to worry about what performance times we'll see once the fall semester starts, when we will suddenly become much busier.

 

Cornell

David Bottorff/UChicago
Magnus A/LiU 

Check in/out

Performance

https://folio-org.atlassian.net/browse/ARCH-15

Revisit if any other performance issue comes up

ok for now

 

 

At Chicago, performance is generally fine, but we continue to have periodic cases where the checkout screen resets in the middle of a patron transaction. It may be related to the session timeout setting; Chicago is experimenting with removing the timeout entirely (rather than a long setting of 10 minutes) to see if this eliminates the problem.

Cornell

David Bottorff/UChicago
Magnus A/LiU 

Fees/Fines

Actual Cost

https://folio-org.atlassian.net/browse/UXPROD-2572

UXPROD-4776 : itemCost Field on item record

Have a separate discussion on actual costs in the SIG meeting

more refinement is needed here

Waits for @Cornelia Awenius

 

May 30, 2024 : There is still some work to be done on this e.g. field in item records

Very high on our wish list

Cornell (modified)

Erin Weller/MSU Tom Paige / 5C Olga K. / Douglas College

Fee/Fines

Fee/fine export - transfers

 

 

Tom Trutt

The current transfer system needs to be expanded, and refunds needs to be implemented.

 

Cornell

Five Colleges

Inventory

Metadata management

UXPROD-2035 Need to see check out count on item record

 

 

May 30, 2024 : Have a joint meeting with Metadata Management SIG on this

Staff want check out count to be to be easily identified when opening an item record.

Lehigh University

Wellesley College

Multiple

Bulk edit records

https://folio-org.atlassian.net/browse/UXPROD-120

In Process

ask Magda for another update to bring in our requirements

 

 

280 Kiwi points

 

From an RA perspective, we want this for reserves.

Also used for moving items in and out of special locations/storage.

Interests for presentation: Permissions on bulk edit

Cornell

Multiple

Note + staff slip refinements

https://folio-org.atlassian.net/browse/UXPROD-2252 https://folio-org.atlassian.net/browse/UXPROD-1392https://folio-org.atlassian.net/browse/UXPROD-2188https://folio-org.atlassian.net/browse/UXPROD-1710https://folio-org.atlassian.net/browse/UXPROD-1920https://folio-org.atlassian.net/browse/UXPROD-2384

In draft, need refinement

Tom Trutt - Working with CU staff to see if these are needed and refine them, will bring back to SIG.

 

Patron/staff user experience

Cornell

Douglas College

Multiple

Anonymous user ID token in notices and staff slips

https://folio-org.atlassian.net/browse/UXPROD-2435 https://folio-org.atlassian.net/browse/UXPROD-1830 https://folio-org.atlassian.net/browse/UXPROD-1831

@Tara Barnett 

 

 

When placing requested material on hold shelf, the library may want to not expose the name of the patron. Instead a code based on e.g first letter and 

A configurable token is needed for patron notices and staff slips. This also need to be exposed in Hold shelf clearance report and of course in the user record.

Chalmers

Multiple

Three-part item state

https://folio-org.atlassian.net/browse/UXPROD-1037

Have a separate discussion / restart the discussion

First discussion: 2024-02-08

Tom Trutt - PO

 

Removes the need for Special Library Cards. More accurately describes an item's current status.

CDL considerations

Cornell

David Bottorff/UChicago

Lehigh University

National Library of Sweden

Multiple

Cancelling claim returns

 

@David Bottorff 

David

Staff now can only close a loan and mark an item missing or bill the loan as lost once the item has been claimed returned.

Staff need to be able to cancel a claim return and revert the status of loans, notices, and fees/fines to their state prior to being placed on claim. A patron reports returning an item, it is placed on claim, and then they find it and still have the right to keep it.

UChicago

Multiple

Automatic renewals

https://folio-org.atlassian.net/browse/UXPROD-2375

https://folio-org.atlassian.net/browse/UXPROD-3651

@David Bottorff 

David

 

UChicago currently uses a semi-manual process to perform automatic renewals via API (needed both for customer service and because of performance impact of renewals on FOLIO). Having a built-in feature would be more foolproof and reduce staff time.

UChicago

Magnus A/LiU

hbz

Five Colleges

Douglas College

Lehigh University

Chalmers

Multiple

Recently returned item status

https://folio-org.atlassian.net/browse/UXPROD-3652

https://folio-org.atlassian.net/browse/UXPROD-527

deferred until 3-Part-item-State implementation

 

 

 

hebis

Notices

Claim return notices

 

 

 

May 30, 2024 : keep it on the waiting list

Staff need to be able to send notices to patrons about the ongoing claim return search process and the final outcome of the claim process.

UChicago

Notices

Text delivery

https://folio-org.atlassian.net/browse/UICIRC-117

 

 

May 30, 2024 : keep it on the waiting list

We'd like to have the option to deliver some notices via text message, particularly time-sensitive ones like short term loan courtesy/overdue notices.

Five Colleges

Notices

Multiple items on a request notice for a single patron

https://folio-org.atlassian.net/browse/UXPROD-2188

 

@Magnus Andersson

May 30, 2024 : possible topic for the working meeting

 

LiU

hbz

Douglas College

Notices

Copy or blind copy notices to a library email account

 

 

 

 

Very useful for testing and also helps with patrons who say that they never received the notice.

Douglas College

Users/Notices

Notification to >1 e-mail addresses

 

 

 

 

students might not look into their university account so many of our libraries additionally store the private e-mail  address.

Other use case for university staff: both home address and university are important as several institutions don't allow the (automated) redirection aof e-mails.

Idea: field e-mail adddress is repeatable; with a checkbox to indicate whether a notification must be sent to that address.

GBV

Douglas College

Permissions

More granular permissions

 

 

 

 

Staff can see other Staff members but not users ; Or employees can only see users but not employees

Another Use case: Ability to check out without having full access to users app.

@(OLD ACCOUNT) Erin Nettifee proposal on permissions

GBV

Cornell?

Nina Morgenstern/hebis (esp. fee/fine permissions)

hbz

Printing

Automated printing process

Printing administration

Printing of Screens

 

https://folio-org.atlassian.net/browse/FOLIO-3742

 

 

May 30, 2024 : keep it on the waiting list

Printing of return receipts or other defined by settings (it is a regional legal requirement)

A Printing administration would be used to log unprinted notices for reprinting and for follow ups

Printing of screens is needed in some cases to print user data to be in line with GDPR

GBV

hbz

Five Colleges

Requests

Filter requests by item effective location

https://folio-org.atlassian.net/browse/UXPROD-2285

Looks like no further refinement needed

@Thomas Trutt update

 

 

Per JIRA, this is one of the most highly ranked remaining Requests features. We'd also like to be able to print just notices that we haven't already printed–does anyone know if there's already a feature for this? (possibly UXPROD-4722 and UXPROD-4404)

Add a filter on the left menu filtering by items effective location

Not having this has proven to be a major source of aggravation for access services staff at Cornell since our 7/1 go-live date

Cornell

Erin Weller/MSU

David Bottorff/UChicago

hbz

Requests

Sort Pick Slips by call number

https://folio-org.atlassian.net/browse/UXPROD-4462

 

Susan Kimball

Tom Trutt

 

When Pick slips are printed from the Requests app, they need to be manually sorted by location, then call number, a time-consuming process

Five Colleges
National Library of Sweden

Requests / multiple

Recall requests need to alter notice policies

UXPROD-2112 - New triggers for overdue then recalled, and recalled and overdue

Possibly also UXPROD-2150 - Future Fees/Fines: Do not charge Recall Overdue Fine if recall was cancelled by patron

 

 

Tom Trutt - Back end (as part of sorted slips and anon) 

May 30, 2024 : possible Gap list topic

Items that are recalled need to send a different courtesy and overdue notice template and needs to send it on a more frequent schedule (notice policy) than a standard loan. Patrons need to receive clear communication beyond the initial recall notice that an item has been recalled and will have overdue fines charged.

UChicago

Cornell

Douglas College

Requests / Bookings

Add a new type of request - Booking, which will allow to request an item for specific date/time in the future

https://folio-org.atlassian.net/browse/UXPROD-3822

https://folio-org.atlassian.net/browse/UXPROD-3823

https://folio-org.atlassian.net/browse/UXPROD-3824

https://folio-org.atlassian.net/browse/UXPROD-3825

https://folio-org.atlassian.net/browse/UXPROD-3826

https://folio-org.atlassian.net/browse/UXPROD-3827

https://folio-org.atlassian.net/browse/UXPROD-3828

 

 

 

We have quite big equipment collection that circulates a lot. In addition to the regular everyday use, many of those items are needed for different college events and requested in advance by faculty and students. We desperately need a way to place bookings on those items in Folio. Those bookings should be taken into account when items are checked out to other users.

All bookings are done by staff, so external interface is low on our priority list. Currently patrons submit their requests via a simple form on our website.

Douglas College

GBV

Users

Search performance

 

 

 

Somewhat outside of RA SIG, but the users search in the user app remains frustratingly slow

 

UChicago

Cornell

Users/Check out

Reading room only check outs

https://folio-org.atlassian.net/browse/UXPROD-1835

 

 

seems to be needed only by European libraries, is discussed by Leipzig and National Libraries of Italy and Sweden

 

This topic was discussed in the implementers SIG:

2023-11-28 FOLIO Implementers Meeting Notes

 

May 30, 2024 : Smallgroup Meeting scheduled

 

NLS, Mainz, hebis

GBV, UChicago

Courses

Allow courses to have a  temporary loan type that applies to all items placed on reserve for that course

https://folio-org.atlassian.net/browse/UXPROD-3792

 

 

 

 

5C / UMass top Courses priority (Gabe Stetson)

Stanford

Courses

Bulk add items to a course

https://folio-org.atlassian.net/browse/UXPROD-3979

 

 

 

 

5C / UMass second Courses priority (Gabe Stetson)

Douglas College

Stanford

Courses

Allow Users to Add Items to Course by Using an Item Search, Rather than just a Barcode

https://folio-org.atlassian.net/browse/UXPROD-2774

 

 

 

 

5C / UMass third Courses priority (Gabe Stetson)

Douglas College

Courses

Allow Addition of Electronic Items to a Course, Without Needing to Create a "fake" Barcode.

https://folio-org.atlassian.net/browse/UXPROD-2775

 

 

 

 

5C / UMass fourth Courses priority (Gabe Stetson)

Douglas College

Stanford

Courses

When removing an item from a reserve list, check if item is on reserve for another class, and require confirmation for removal if found

https://folio-org.atlassian.net/browse/UXPROD-3901