2018-06-18 Resource Access Meeting Notes

2018-06-18 Resource Access Meeting Notes

Date

Jun 18, 2018

Attendees

  • @Julie Petzold

  • @David Bottorff

  • @Schwill, Carsten

  • @Emma Boettcher

  • @Mark Canney

  • @Joanne Leary

  • @William Weare

  • @Jana Freytag

  • @Rameka Barnes

  • @Deb Lamb

  • @Holly Mistlebauer

  • @Anya

Goals

  • Discuss Claims Returned workflow (continued from June 14, 2018)

Discussion items

Time

Item

Who

Notes

Time

Item

Who

Notes

5 min

Housekeeping

@Emma Boettcher

  • Notetaker - @Julie Petzold

40 min 

Claims Returned 

@Emma Boettcher

  • Do we need a 3rd option where Staff member can only exit? Probably not.

  • We don't think there's a need to maintain a connection between a patron and an item that is marked as missing when the patron isn't billed

10 min

Claims Returned Wire Frame

@Emma Boettcher

  • Degree of specificity for information displayed when marking an item claims returned? Barcode.

  • Degree of specificity for information displayed when marking many items claims returned? Number of items is sufficient.

  • Loan details: have the date listed under the claims returned field? Yes, let's keep it.

  • Item is already claims returned: cannot renew, staff can change due date, cannot claim returned again, can mark as lost. No strong feelings about these options.

Notes

Action items

@Emma Boettcher and @Julie Petzold to follow-up on whether we need a 3rd option where Staff member can only exit?