2020-09-14 Resource Access Meeting Notes
- Jana Freytag
- Mark Canney
- Emma Boettcher
Date
Attendees
Discussion Items
| Time | Item | Who | Description | Goals/Info |
|---|---|---|---|---|
| 5min | Administrivia |
| ||
| 15Min | Address handling | Address handling of aged to lost items with no fees charged | ||
| 10Min | Overrides | Overriding renewal failures when renewal would not change due date | ||
| 10Min | Settings | Settings for check out override notes | ||
| 15Min | User expiration | How user expiration displays in Check Out app | ||
| 5-10Min | Standing agenda item for Support tickets |
Meeting Outcomes
Functional Area | Product Owner | Planned Release (if known) | Decision Reached | Reasoning | Link to supporting materials | Comments |
|---|---|---|---|---|---|---|
| e.g. loans, fees/fines | Name | e.g. Q4 2018, Q1 2019 | Clearly stated decision |
| e.g. mock-up, JIRA issue | |
| Loans | Emma Boettcher | When renewal would not change due date, allow override with date picker | ||||
| Loans | Emma Boettcher | Override patron blocks/expired user at check out at beginning of session; override when scanning items with option to apply to future items in session | ||||
| Loans | Emma Boettcher | Settings to make comments not required is a nice to have; users will rank in more detail when feature is created | UXPROD-2656 | |||
Notes
Holly is testing aged to lost and she noticed a bug in the Lost fee policy. If "charge amount" plus "processing fee" equals zero, the loan will automatically go to Lost and Paid. Any fee will keep loan open. To prevent premature closure if actual cost is not entered in a timely way, is it enough to ask at the policy creation, "do you really want fees to equal zero?". Also, Holly introduced a new setting, "for lost items not charged at fee/fine close the loan after {interval}. The extra validation is valuable and perhaps sufficent for now.
Emma discussed Renewals and overrides (for failed renewal). If Renewal would not change the due date what do we want in the override modal? The group settled on the override with a date picker. Second, if there are multiple items involved in a checkout session do we want the ability to apply the override for an entire session? The group was in favor of this functionality. Third, is it sufficent to have a setting to require a comment for all override actions or is it desirable to be able to specify comment or not for specific actions? Group agreed it would be very Nice to have (ability to pick whether comment is required). Last, is it OK to display patron information if patron block not overriden? Yes.
Molly Driscoll discussed UICHKOUT-644; a bug discovered by MSU relating to proxy patrons who are attempting to checkout to themselves. Sometimes a stripes error presents.