2020-09-14 Resource Access Meeting Notes

Date

Sep 14, 2020

Attendees

@Holly Mistlebauer

@Emma Boettcher

@Cornelia Awenius

@Schwill, Carsten

@Brooks Travis

@Andrea Loigman

@David Bottorff

@Monica Arnold

@Mark Canney

@Darcy Branchini

@Andy Horbal

@Cate Boerema (Deactivated)

@Kimie Kester

@Donna Minor

@Cheryl Malmborg

@mey

@Molly Driscoll

@Jana Freytag

Discussion Items

Time	Item	Who	Description	Goals/Info

Time	Item	Who	Description	Goals/Info
5min	Administrivia	@Jana Freytag		Notetaker - @Mark Canney
15Min	Address handling	@Holly Mistlebauer	Address handling of aged to lost items with no fees charged
10Min	Overrides	@Emma Boettcher	Overriding renewal failures when renewal would not change due date
10Min	Settings	@Emma Boettcher	Settings for check out override notes
15Min	User expiration	@Emma Boettcher	How user expiration displays in Check Out app
5-10Min	Standing agenda item for Support tickets	@Molly Driscoll

Meeting Outcomes

Functional Area	Product Owner	Planned Release (if known)	Decision Reached	Reasoning	Link to supporting materials	Comments

Functional Area	Product Owner	Planned Release (if known)	Decision Reached	Reasoning	Link to supporting materials
e.g. loans, fees/fines	Name	e.g. Q4 2018, Q1 2019	Clearly stated decision	Because... Because...	e.g. mock-up, JIRA issue
Loans	@Emma Boettcher		When renewal would not change due date, allow override with date picker
Loans	@Emma Boettcher		Override patron blocks/expired user at check out at beginning of session; override when scanning items with option to apply to future items in session
Loans	@Emma Boettcher		Settings to make comments not required is a nice to have; users will rank in more detail when feature is created		UXPROD-2656

Notes

Holly is testing aged to lost and she noticed a bug in the Lost fee policy. If "charge amount" plus "processing fee" equals zero, the loan will automatically go to Lost and Paid. Any fee will keep loan open. To prevent premature closure if actual cost is not entered in a timely way, is it enough to ask at the policy creation, "do you really want fees to equal zero?". Also, Holly introduced a new setting, "for lost items not charged at fee/fine close the loan after {interval}. The extra validation is valuable and perhaps sufficent for now.

Emma discussed Renewals and overrides (for failed renewal). If Renewal would not change the due date what do we want in the override modal? The group settled on the override with a date picker. Second, if there are multiple items involved in a checkout session do we want the ability to apply the override for an entire session? The group was in favor of this functionality. Third, is it sufficent to have a setting to require a comment for all override actions or is it desirable to be able to specify comment or not for specific actions? Group agreed it would be very Nice to have (ability to pick whether comment is required). Last, is it OK to display patron information if patron block not overriden? Yes.

Molly Driscoll discussed UICHKOUT-644; a bug discovered by MSU relating to proxy patrons who are attempting to checkout to themselves. Sometimes a stripes error presents.