RA - Loans 5/23/2018

Agenda

Claim returned (30)

• How a claim returned item appears in…
  • Item details
  • User’s loan history
  • Loan details
• Claim returned & declared lost

Items checked in not at home location (15)

• Special location in same library
• Different library (in transit)

Recap & action items (5)

Notes

Claim returned

Item details

• "process status" would be helpful to display here, to give more information as to where to search for it
  • process status needs to be somewhere on this page

User's loan history

• can separate claim returned items from total loans at the top
• raised question of how damaged & missing pieces would be shown (her, but especially on item details)
  • Emma will ask Charlotte about flags for damaged & missing pieces

Loan details

• have date claim returned was filed up in its own field at the top
• CR reflected in action history

Resolving claim returned as lost

• when the system records searches, would be good to know how many times it had been searched
• fine to treat like any other lost item: create a bill for the patron to pay or to be transferred

Other claim returned

• Need to settle on language for claim returned items that are recovered ("button1"  & "button2")

Items checked in not at home location

• temporary location also needs to be an alert (because shelving location is different than it says on spine label)
• Slips printing different for in transit v. on hold (TAMU does not print slips)

Next meeting and action items

• June 4
• Emma will send out email with written questions for next week (no meetings)

Recording

Recording for 5/23/2018