RA - Loans 3/23/2018 meeting

Agenda

Introductions (guests: Holly Mistlebauer, David Bottorff) (5)

Claims returned (45)

  • Review flowchart: accuracy, settings
  • Prioritize: concerns about fines/fees
  • Requirements for interface

Loans subgroup progress to date (5)

Recap and action items (5)

Notes

Claims returned

  • Fines & fees: assumption is that pending fines & suspended fines are possible. Suspending a bill rather than waiving it outright
  • In this case, wouldn't want to show a suspended fine or bill (option for discovery layer to display them or not)
  • Pending and suspended fines are not payable
  • At the end, if you don't want to charge, can always waive it
  • Note in the bill if it was created as part of a claims process
  • Record end result of each claim at end of process
  • Need to be able to roll back to its previous state if patron does find the item (and wants to hang on to it)
  • Request queue: need to maintain in case it is found right away, but also have the option to cancel
    • check after every search? Yes

Next meeting

Wednesday, March 28 at 1PM Eastern

Recording

Recording for Friday, March 23