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Fine list not loading on Bugfest - intermittent error

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Description

I have seen this intermittently on Nolana Bugfest during bugfest and was finally able to get it while it was happening and get a recording.

Basically, if I view a user profile I have not viewed before, and then look at fines, the accounts load underneath, but the screen remains blank and says that no fines are found. I have to log out and log back in to get them to show up.

In each case, I can see in developer tools that the API successfully fetches the accounts and that there are fines on the user record, even though the UI says that there are none found.

This is with the standard FOLIO user account with all perms on bugfest - folio/folio.

Example URL - https://bugfest-nolana.int.aws.folio.org/users/d73a183a-6136-4f62-9070-601d1fe07ab8/accounts/closed?loan=65e4b175-f482-45a9-a677-6e3ff4f654bf

Video showing behavior:

This video was captured with an updated Chrome but it's in a half-desktop mode so it's gone into the mobile design, but I have also seen this with standard full desktop view, so I don't think that the issue is with the responsive design.

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Attachments

3

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Details

Assignee

Reporter

Priority

Story Points

Sprint

Development Team

Vega

Fix versions

Release

Orchid (R1 2023)

RCA Group

Implementation coding issue

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Created November 21, 2022 at 1:59 PM
Updated March 6, 2023 at 9:19 PM
Resolved December 9, 2022 at 2:59 PM

Activity

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Stephanie Buck March 6, 2023 at 9:19 PM

Let's just push this through as a patch since that process hasn't officially kicked off, and Sobha has institutions that need it. 
cc: , ,  

Lee Braginsky March 6, 2023 at 8:05 PM

-

Guys, as per our Service Patch process, this needs to be requested and justified by Product. Please take a look at your convenience

CC  

Sobha Duvvuri March 3, 2023 at 10:19 PM

/ : Can this issue be released as a hotfix for Nolana? At least 2 of our customers have reported this issue and its interrupting their daily operations. Thanks!

David Bottorff February 22, 2023 at 6:12 PM

We're definitely seeing this in Chicago's local Nolana testing environment. Is there any chance this could be released as a hotfix for Nolana rather than waiting for Orchid? Or am I misreading this?

Ivan Kryzhanovskyi February 7, 2023 at 10:21 AM

Will be release in scope of main module release.

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