Won't Do
Details
Details
Assignee
Thomas Trutt
Thomas TruttReporter
(OLD ACCOUNT) Erin Nettifee
(OLD ACCOUNT) Erin NettifeePriority
Sprint
None
Development Team
Vega
Parent
Release
Not Scheduled
RCA Group
TBD
Affected Institution
University of Chicago
TestRail: Cases
Open TestRail: Cases
TestRail: Runs
Open TestRail: Runs
Created November 16, 2022 at 8:50 PM
Updated December 11, 2024 at 7:45 PM
Resolved December 11, 2024 at 7:45 PM
Overview:
Found on Nolana Bugfest.
When an item has been marked claimed returned, and then the claim is resolved with mark as missing, the associated fines should be cancelled.
This did not happen with this loan:
https://bugfest-nolana.int.aws.folio.org/users/a66d0401-bc3c-48b6-8f3b-8bf2ae34eddb/loans/view/b84f0966-9fd9-48e7-9a1a-b1e6972a329a
The associated fee/fines remained in suspended - claimed returned status.
Important note:
Holly retested this and discovered that this error occurs only if you follow the steps below exactly. You must mark the items as claimed returned and then immediately resolve it. If instead you mark the item as claimed returned, then go and do something else in FOLIO (like looking at the loans associated fees/fines), this error does NOT occur. As an example, see https://bugfest-nolana.int.aws.folio.org/users/f75e9f67-194d-4c1e-a796-38a3c84d82a2/loans/view/612999e8-a4db-42c3-a818-125b1417318f
Steps to Reproduce:
Log into Bugfest Nolana with a user with all permissions.
Check out an item to a patron that matches to a lost item policy that charges a lost item fee and lost item processing fee if the item ages to lost.
Let the item age to lost.
Go to Open Loans page and press the "Claim returned" button.
Do not leave the Open Loans page. Instead, immediately resolve the claim by choosing claim returned > mark as missing.
Expected Results:
The two associated fees are cancelled as "Cancelled item marked as missing".
Actual Results:
The fees remain in a state of "Suspended - Claim returned."
Associated test is https://foliotest.testrail.io/index.php?/tests/view/1197416
Additional Information:
URL:
Interested parties: