Vega. Defect Priority Definition for Functional Issues.

PriorityWhenSystem ImpactBusiness impact

P1- urgent

Must be fixed right away or in the next build.

Everything else can wait.

If found in production, requires hot fix patch to be deployed as soon as possible

Release blocker.  Unless fixed, will hold up a release.

Renders FOLIO as a whole, or a core FOLIO function, unusable and has no workaround.

Examples: Causes loss/corruption of stored data; exposes security vulnerabilities; causes race conditions, database deadlocks etc; serious performance issues; library unable to perform core functions, such as checking out items to patrons

An issue causing FOLIO as a whole, or a core function of FOLIO, to be unusable

P2 - high

Should be fixed as early as possible.

There is a temporarily acceptable workaround

If found in production, may require hot fix patch delivered outside of a regular release schedule.

An issue has significant repercussions but does not render FOLIO as a whole, or a core FOLIO function, unusable or has a temporarily acceptable workaround

Known workaround is forcing the customer into unplanned spending of additional resources.

P3 - medium

May be fixed in one of the next releases

If found in production, the fix can wait until the next scheduled release

The product or application doesn’t meet certain criteria or still exhibits some unnatural behavior while affecting one isolated piece of functionality.

An issue is self-contained and has an acceptable & easily reproducible workaround.

An issue causes minor impact on productivity.

P4 - low

Fixing can be deferred until all other priority defects are fixed

If found in production, the fix can wait until the next scheduled release

An issue causing almost no impact to the functionality, but is still a valid defect that should be corrected

An issue has minimal impact on normal operations.

P5 - cosmetic

Fixing can be deferred indefinitely