2021-10-11 Meeting notes

Onboarding group turned Web Site group; Update

@Tom Cramer

Review the work of this group, and get the input of the CC

General overview of our discussions - notes document

Guiding principles:

FOLIO should have a clear vision, it should work well, and should be affordable

The group discussed Journey Maps

https://www.nngroup.com/articles/journey-mapping-101/

and wants to create one for FOLIO

CC members like this work and the direction it's going.

Discussion of what "affordable" means since it would be different for each institution and we can't promise it actually is cheaper than a commercial product.  We should concentrate on other points: extensibility, sustainability, DIY model

Review the personas and the questions we think they may want answers to when they visit the website

Discussion of librarians persona - are we targeting all librarians? or the decision makers? certain staff ?

What about the value to the end-users? They are not mentioned.

What will be done with this document?  Some of the language is idiomatic American.

Keven: We have collected a few frequently asked questions as follows (from China) : What is FOLIO?
What is the fundamental difference between the library service platform represented by FOLIO and the library management system (ILS) of the past?
How do I understand that FOLIO is an open source software? Do libraries using the open source FOLIO system not need to pay?

How does the cloud service provided by FOLIO guarantee the quality of service?
Can FOLIO be installed locally?
How do I understand that FOLIO is an open source community?
What should I do if my library is not satisfied with certain applications and features on the FOLIO platform?
Is FOLIO a threat to library management system providers?
How are the library microservice applications developed by each library compatible with FOLIO?