RA - Loans 4/20/2018

Agenda

Updates (5)

Anonymizing patron information – what to keep? (20)

  • Patron information (e.g., patron group)
  • Anonymizing closed fines/fees (separate discussion – only if time tomorrow)

Claims returned (30)

  • Status v. flag
  • Questions from Holly (Fines/Fees)
  1. Do we need a way to quickly see if a patron has done a lot of claimed returns?

  2. When an item is claimed returned, overdue fines will not have been billed yet—they will be pending.  Pending fees/fines are only viewable within Loan History and Loan Details since they have not yet been billed.   What should we do when a claimed returned comes through?

a.    Leave the overdue fine as pending, but stop calculating more.

b.   Leave the overdue fine as pending and keep calculating more.

c.    Clear out the pending overdue fine and just wait to see if the item is found.

d. Move the pending overdue fine to suspended fees/fines and wait to see if the item is found.


Recap & action items (5)

Meeting notes

Updates

Anonymizing patron information

  • Need patron group and status for reporting
  • Having division (broad) would also be preferred; higher granularity might be a local configuration (but could also make it too easy to identify patrons)
  • Expiration date and date enrolled are unnecessary, may make it too easy to identify patron
  • Sharon Beltaine would be a useful presence at WOLFcon meeting
    • Question of how this is being stored - include patron group and status in loan record, even if it's redundant with link to patron id?
  • Further discussion should be done in conjunction with request history & fee/fine history

Claim returned

Questions from Holly

  • Yes, need to quickly see if patron has done a lot of claim returneds
  • B is the basic option to the question above, D would be preferred (assuming we understand suspended correctly)

Status or flag

  • Don't need to show overdue as a status - not currently in OLE
    • Could show through styling (if accessible) and calculate for reporting through other means
    • If overdue is not a status, need to communicate "overdue" to discovery layer/patron's online account somehow
  • Aged to lost is status, but doesn't need to co-exist in status field with Claim returned. If Claim returned is a status, then don't need to preserve the fact that it is aged to lost
  • Item process statuses and flags are also potential solutions
    • Item process statuses in Aleph allow for a high degree of customization and can apply to items that are loaned

Next meeting and action items

  • Review check-in alert spreadsheet and add anything missing to column A
  • Emma will pass on responses to Holly, consider other meeting times

Recording

Recording for April 20, 2018