Description

As users renew orders with vendors in external systems, they hope that the renewal information will update the corresponding orders and order lines in their FOLIO instance.

Renewals are updates to existing orders so all of these requests will need to be sent with a FOLIO purchase order line number (ILS number). These unique numbers will be used to identify which POL that the corresponding system would like to update.

Problems being solved

1. Updating order information after renewing orders with a vendor is time consuming and thus expensive for the library.
2. Manual data entry offers the opportunity for human error. As a result the data between the vendor system and FOLIO can get out of sync.
3. It is difficult to manage commitments for renewable orders as accurate data is often only provided to the library at time of invoice.
4. The data associated with renewable orders can change year over year (Eg. Publisher) and these types of updates could be missed and lead to confusion about library holdings.

Evaluating problems Exercise: ACTIVE

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