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Settings - Tenant - Service points

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A Service Point is FOLIO terminology for a library desk location. 

A Service Point is needed when you want to have at least one of the following services available: 

  • Patrons need to be able to request items to be delivered to that location for them;
  • Patrons need to be able to request items to be held at that location for them;
  • Patrons need to be able to check out books;
  • Patrons need to be able to return books;
  • Items need to be ordered for that location; (is this correct?)
  • Items need to be put in transit to that location;
  • Fines need to be charged for transactions that occur at that location;
  • any others?

Service Points may or may not be library locations that provide service to the public.

Considerations when setting up Service Points.

  1. Creating a Service Point will create an associated Calendar with the same name. The calendar needs to be updated to reflect when the service point is open and closed for library business.

Permissions

  • Settings (tenant): Can create, edit and remove locations

Searching

There is no default search function in the GUI for searching for Service Points

Functional Processes


Reporting

Integrations



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