Task | Step | Operation type | Data elements and sources | Sample values | Note |
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Request an Item | Patron places a successful request for an item from a specific library. | computer |
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Paging | Staff produce a pick list. | computer | The same or separate pick list as local transactions? Let the customer decide.
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Using the pick list to locate the item, staff collects the item and places it on a book cart. | non-computer | N/A | |||
Repeat the above until the staff's pick list is exhausted. | non-computer | N/A | |||
Staff will move the book cart to a designated circulation FOLIO checkin station. | non-computer | N/A | |||
Trigger a hold | Check-in the item using the FOLIO checkin application. | computer |
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FOLIO checkin returns with a prompt to produce an in-transit slip(?). The transit slip contains information needed to deliver the item to the pickup location. | computer | This could be an opportunity to envision what it would look like if we integrate directly into a courier's logistics system. This is a post go-live opportunity. | |||
Package the item for the courier service (include the in-transit slip with the item). | non-computer | N/A | |||
Ship the item to the designated pickup location Courier services track items in bags and/or bins so that on receipt, they simply scan the bag/bin barcode and all associated items are checked into the courier service system. There is no integration with FOLIO or DCB and the courier systems. | non-computer | N/A | |||
Delivered to designated pickup location | non-computer | N/A | |||
Checkin item | Using FOLIO's checkin application, trigger the hold and, assuming it is at the destination pickup service point, prompt the user to place the item on the holdshelf. | computer | Standard circulation configuration capabilities for intra or interlibrary loan. A nifty configuration design makes it possible. | ||
Staff places the item on the holdshelf with user defined alias (or patron last name if PII is not really a concern) printed on paper and inserted into the book as a book mark. | non-computer | N/A | |||
Patron is notified of the item's status and the number of days it will remain available on the holdshelf without returning the item to the owning library | computer | Notice templates can be incorporated into local or kept seperate. | |||
Check out item | Patron enters library and picks up his reserved item from the hold-shelf. | non-computer | N/A | The easy policy. | |
Using FOLIO's checkout application, loan the item to the patron. | computer | ||||
General
Content
Integrations