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A Service Pointpoint is FOLIO terminology for a library desk staff location. 

A Service Point point is needed when you want to have at least one of the following services available: 

  • Patrons need to be able to request items to be delivered to that location for them;
  • Patrons need to be able to request items to be held at that location for them;
  • Patrons need to be able to check out books;
  • Patrons need to be able to return books;
  • Items need to be ordered for that location; (is this correct?)
  • Items need to be put in transit to that location;
  • Fines need to be charged for transactions that occur at that location;
  • any others?

Service Points points may or may not be library locations that provide service to the public

Service point configuration options include:

  • Name
  • Code
  • Discovery Display Name
  • Description
  • Shelving Lag Time
  • Pickup Location (Yes/No)
  • Print by Default options for Hold, Requests, Transit.

Considerations when setting up Service Points.

  1. Creating a Service Point will create an associated Calendar with the same name. The calendar is where you update opening and closing hours for that service point.
  2. Every location needs to be updated to reflect when the service point is open and closed for library business.

Permissions

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  1. an associated service point in order to manage items at that location. Therefore, you should create your desired service points before creating your location hierarchy.

Permissions

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There is no default search function in the GUI for searching for Service Points

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