Purpose: Patrons may think they have returned items that are still showing as checked out on their account. When this happens, the item is still considered loaned to the patron, but the library will treat the item differently from other items on the patron's account (the item will not be considered overdue, and it will be searched for extensively). If the item is found, it will be checked in, and the library needs to mark whether or not it was found in the library or found by the patron.
Scenarios
Scenario
Given the loan details for a checked in item that was claimed returned
When the item was marked "Found by library" at check in
Then show the following in the loan action table on loan details:
Action date: System date and time of check in
Action: Checked in (found by library)
Due date: Same due date as preceding row of table
Item status: resulting status from check in
Source: Lastname, firstname middlename of user who checked in the item (link to user profile)
Comments: -
Scenario
Given the loan details for a checked in item that was claimed returned
When the item was marked "Returned by patron" at check in
Then show the following in the loan action table on loan details:
Action date: System date and time of check in
Action: Checked in (returned by patron)
Due date: Same due date as preceding row of table
Item status: resulting status from check in
Source: Lastname, firstname middlename of user who checked in the item (link to user profile)
Purpose: Patrons may think they have returned items that are still showing as checked out on their account. When this happens, the item is still considered loaned to the patron, but the library will treat the item differently from other items on the patron's account (the item will not be considered overdue, and it will be searched for extensively). If the item is found, it will be checked in, and the library needs to mark whether or not it was found in the library or found by the patron.
Scenarios
Scenario
Given the loan details for a checked in item that was claimed returned
When the item was marked "Found by library" at check in
Then show the following in the loan action table on loan details:
Action date: System date and time of check in
Action: Checked in (found by library)
Due date: Same due date as preceding row of table
Item status: resulting status from check in
Source: Lastname, firstname middlename of user who checked in the item (link to user profile)
Comments: -
Scenario
Given the loan details for a checked in item that was claimed returned
When the item was marked "Returned by patron" at check in
Then show the following in the loan action table on loan details:
Action date: System date and time of check in
Action: Checked in (returned by patron)
Due date: Same due date as preceding row of table
Item status: resulting status from check in
Source: Lastname, firstname middlename of user who checked in the item (link to user profile)
Comments: -