Purpose: Patrons may think they have returned items that are still showing as checked out on their account. When this happens, the item is still considered loaned to the patron, but the library will treat the item differently from other items on the patron's account (the item will not be considered overdue, and it will be searched for extensively). This story allows the staff user to distinguish checked out items from items that are claim returned.

Scenarios

1. Scenario

   • Given an open loan with the status Checked out, Aged to lost, or Declared lost on the user's open loan history

   • When the action menu is open

   • Then show Claim returned as a menu item

     • Rank: 2nd on list, below renew and above change due date

2. Scenario

   • Given an open loan

   • When viewing loan details

   • Then display Claim returned button

     • Left of Renew, right of Change due date button

3. Scenario

   • Given the Claim returned option for a single loan (loan details, action menu on loan history)

   • When clicked

   • Then display the Claim returned modal

     • Title: Confirm claim returned

     • Text: <title of item> (<material type of item>) (Barcode: <barcode of item>) will be claimed returned.

     • Input:

       • Additional information (required)

       • Notify patron On mockup but do not display, out of scope

     • Buttons

       • Cancel

       • Confirm

       • inactive until user has entered at least one character in Additional information

4. Scenario

   • Given a Claim returned modal

   • When the user clicks confirm

   • Then:

     • change the status of the item to Claim returned

     • close the modal

5. Scenario

   • Given a Claim returned modal

   • When the user clicks cancel

   • Then:

     • do not change the status of the item to Claim returned

     • close the modal

6. Scenario

   • Given a loan for an item that is Claim returned

   • When viewing loan details

   • Then populate as follows:

     • Claimed returned: show date and time item was claimed returned

     • Action history: show row for claimed returned

       • Action date: Date and time item was claimed returned

       • Action: Claimed returned

       • Due date: same as due date in preceding row

       • Item status: Claim returned

       • Source: Lastname, firstname (and link to user profile) of user who marked item claim returned

       • Comments: Comments entered in the Additional information field of Claim returned modal

7. Scenario

   • Given loan for an item that is not claim returned

   • When viewing loan details

   • Then populate as follows:

     • Claimed returned: -

Notes

• Last scenario is to get rid of "TODO" text in loan details, which should no longer appear.

• For now, define call number in the bulk claim returned modal as it appears in loan history, override failed renewal, change due date, etc. Upcoming work () but it hasn't been finalized yet. Bulk claim returned modal has similar fields to the override failed renewal modal.

• Mockups are attached that illustrate scenarios 1, 2 and 4 (the modal-lost.png shows a later stage of the claim process, but the buttons and action menu show the new claim returned option).

• Permission for this action is in