2019-4-15 Resource Access Meeting Notes

Date

15 Apr 2019

Time	Item	Who	Description	Goals
5min	Housekeeping		Notetaker - Mark Canney
30min	Item records	Cate Boerema (Deactivated) and Ann-Marie Breaux (Deactivated)	Items for electronic resources	- Some institutions will be creating item records in inventory for their electronic/online resources. - Institutions plan to create location(s) to assign to these (eg. "online" or "electronic") - Since locations require service points, they will probably create a dummy SP too - Do these need to be filtered out at checkout and request creation? Anywhere else? Anything we need to consider here. - Would be good to invite Ann-Marie Breaux to this meeting so let's plan this agenda item in advance so we can check with her - Definitely want Emma on this call, as well - Reference: https://issues.folio.org/browse/FOLIO-1891
10min	Renewals	Emma Boettcher	Renewal failure overrides	Answer the question: when an item is not renewable, is it also useful to check whether any due date schedule associated with its loan policy is valid?

Functional Area	Product Owner	Planned Release (if known)	Decision Reached
e.g. loans, fees/fines	Name	e.g. Q4 2018, Q1 2019	Clearly stated decision
Misc	Cate Boerema (Deactivated)	TBD	We will want to be able to prevent checkout and requesting of electronic items Can create an "electronic resources" loan policy which is loanable = N and associate it with the electronic location(s) though circ rules Can create an "electronic resources" request policy which disallows all requests and associate it with the electronic location(s) through circ rules In discovery, you will probably not want the item status "Available" to display, as the resource may not be available. Might need another item status for these resources to make it simpler for discovery to display the correct status. It would be technically possible to do this without a dedicated status, but less efficient to code discovery to display something special when Item status = Available AND Item location = Electronic. Could be an argument for getting started on custom statuses. NEED TO DISCUSS FURTHER WHEN WE HAVE REPRESENTATIVES OF INSTITUTIONS THAT PLAN TO USE ITEMS FOR E-RESOURCES.

Organization	Average Number Open Requests	Average Request Queue Length	How Many Newly Expired and Cancelled Requests per Day	How Many Newly Expired and Cancelled Requests per Hour (assuming we keep the short-term expiry periods for reserve items, equipment etc)
University Library Marburg	up to 1033 (2018-03-13)	about 130 requests	up to 1302 (2018-04-12)	per hour: about 29
Cornell University	244 requests placed per day (1 year average 4/10/2018 - 4/10/2019); current number of OPEN requests = 1,433	1.04 (current max=13)	Average per day: 13 cancelled; 29 expired; 202 charged	n/a

Deb Lamb announced a new Director of Access Services at Cornell starting July 1st: David Hornell. David will be joining the RA-SIG. Deb has been filling in the interim. Her last day on the SIG is May 22nd.
Cate and Ann-Marie Breaux. Items for electronic resources. Items require location and service point. Will probably create a dummy service point for electronic resources (FOLIO-1891). How do we assure these virtual resources do not enter into loans and requests workflows? Create loan policy "loanable equals no". Create request policy "requestable equals no". Need to supress item states which would not apply to electronic resources.
Emma. Renewals (when they fail). If there are two reasons for a renewal failing (e.g. Loan policy "non-renewable"; date of renewal falls outside due date schedule), is it important to show reason 1 and 2? Folks agree all reasons for failing should display (so those issues can be addressed by operator).