RA - Loans 6/18/2018

Agenda

• Item look-up
• Claim returned search & resolution
• In transit

Notes

Item lookup

• Not used very often except for testing
• Might use if the item doesn't have a barcode or the barcode doesn't match the record
• For requests, would usually start elsewhere and then make a request, rather than starting at the requests app

Claim returned

• Include missing items? Maybe, but missing items are a much higher volume and claims items are more diligently searched. Would be nice to track searches in the same way but not necessarily on the same screen
• Be able to narrow down by owning library or location (as in fines/fees)
• Searches need to be associated with sending out notices
• bulk options: recording search is nice in theory, but may be more important to force the user to take action once something has reached the final search
• Call number: needs to have enumeration, prefix, etc.
  • Either separate it out across multiple columns (cleaner) or combine in one column
• Location: effective location
• Okay to have patron's barcode

In transit

• The many-to-many relationship between service points & locations means that the destination service point is not the same as, or automatically assumed from, the location of the item

Next meeting and action items

• Deb and Mark will send screenshots of item lookup
• Emma will come up with more specific scenarios for in transit

Recording

Recording for June 18, 2018