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2020-07-06

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Agenda

  • Questions from item state use cases
  • Item state display across different apps
    • Discuss possible UX patterns for conveying item state information
    • Check In alerts: group NF and Process together?
    • Screenshots
  • Data import
    • Update records: differences from changing item status on item record
      • On order (can't change an item status from On order on item record, Data Import proposes it be allowed)
      • Paged, Awaiting delivery, Awaiting pickup (on item record, can change item status from these values; Data Import proposes it be disallowed)
    • Create records
      • Limitations on whether records can be created with item status X? 

Notes

Item State Use Cases review - examples provided by Duke and Cornell

  • Need for and Process – Have settled that both can be manually set and cleared. 
  • Missing - Checking in will always clear the Missing status. 
  • Question about prioritizing multiple needed for processes.
    • This could be accomplished by ordering. Default ordering would be based on the order in which they were added. Then a user with appropriate permissions could re-order the needed for processes.
    • Maybe in future have a default priority for different types of processes. This would allow certain needed for entries to always have a priority when they are applied to a record. Would be able to override this if we needed to. 
    • Most of the time patron requests should be fulfilled before any other process, but in the case of a patron request, will always be presented with a choice to make at check-in to decide whether a patron request is fulfilled or the piece is routed for the first needed for.
    • Could also use notes to indicate whether a need for is more of a priority than another needed for. 
  • Item state modal 
    • Displayed at check-in for confirmation and providing information. 
      • Sometime just informational and sometimes an action is needed to be taken. 
    • Question about whether to combining the status modals into a single modal or display separate modals? 
    • Some preference for one modal because it is a good overview and would reduce the amount of confirming and clicking. This would also prevent 'alert fatigue' – if there are too many pop-staff will click without paying attention to the content.
    • Other concerns about whether it is too much information for a single modal. Also, should the information and action needs be presented in a second modal.
    • Need to look at some mock-ups of the modal before making a decision. 

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