Below is the Mediated Request and Circulation Request statuses diagram and the mapping between them.

State diagram and actions/statuses/steps

Possible mediated request statuses and steps

Status - Step	Can the patron cancel Mediated requests via Locate?	Can unauthorized staff cancel Mediated requests?	Can authorized staff cancel Mediated requests?
New - Awaiting confirmation	YES	N/A. Staff will decline with a Note	YES
Open - Not yet filled	YES	YES	NO
Open - In transit for approval	YES	YES	NO
Open - Item arrived	YES	YES	NO
Open - In transit to be checked out	YES	YES	NO
Open - Awaiting pickup	YES	YES	NO
Open - Awaiting delivery	YES	YES	NO
Closed - Filled	no further actions are allowed	no further actions are allowed	no further actions are allowed
Closed - Declined	no further actions are allowed	no further actions are allowed	no further actions are allowed
Closed - Cancelled	no further actions are allowed	no further actions are allowed	no further actions are allowed

Can a Secure patron cancel in the Locate their request at any step, or could there be restrictions?
Can authorized personnel cancel a request on behalf of a Secure Patron using the Mediated Requests app?
SB: Yes
Is it true that authorized personnel can only decline a request in the Mediated Requests app at the "Awaiting Confirmation" step (as an alternative to the "Confirm Request" action)?
SB: Yes. A mediated request can be declined while in the Awaiting confirmation status. Once it becomes a circulation request, it can be canceled.