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Ranking JIRA Issues

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September 2020: JIRA rankings for UXPROD and REP issues were converted by Holly to the new ranking system R1 (urgent) to R5 (not needed). As of 2020, the Reporting SIG is only ranking reporting cluster issues, such as "UXPROD-2029 RA-Requests Cluster." Individual report requirements are captured in JIRA issues that start with "REP," such as "REP-275 Curbside Pickup Report." 


Priority

Business impact (definitions still in discussion)

Former ranking

R1 - Urgent

Cannot implement without this feature; Cannot complete critical functions without this feature

go-live

R2 - High

Library operations are severely curtailed; Significantly lowers productivity; Cannot fulfill obligations to patrons or partners

Can wait – up to a quarter after go-live

R3 - Medium

Can perform normal operations but productivity is noticeably lower; Workaround is insufficient and suitable only for short-term use

Can wait until FYRO

R4 - Low

Has minimal impact on productivity, but all the commercial ILS have this feature; nice to have; Workaround is viable although long-term solution is still needed (or workaround lacks functionality)

Can wait – up to 1 year

R5 - Not needed


Not needed

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