# | App | FOLIO release CSP#/Your name, institution affiliation/date | Descriptions of error message(s) of how it happened and/or screenshot of error msg if captured | Jira ticket if applicable/resolution release | Add your name & institution here if you encounter the same as described | Not proper translated | Action |
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1 | Invoices | Poppy-SP-2/Dung-Lan Chen, Skidmore College/April 26, 2024 | When trying to approve/pay an open invoice … received this warning message “Invoice was not approved/paid” (see screenshot) below without any details why invoice was not approved/paid. | After adjusting the % of “Allowable expenditure” in Finance App for this fund from 100% to 110%, I was able to successfully approve and pay the invoice. Still not clear to me why it didn’t go thru before I made the % adjustment as we had plenty of money left (over $2500) in this fund that hasn’t been spent yet when I tried to approve and pay an invoiced total of $240 invoice?! | |||
2 | Invoices | Orchid CSP4 / Sara Colglazier / MHC/5C / 2024-05-08 | I am attempting to Action > Cancel an Invoice, but it refuses to Cancel. The Red Toast message I get only says: Invoice was not cancelled. … [Side Note: But while the Invoice refuses to change to Status: Cancelled, the Voucher does show Status: Cancelled, and on the Budget side it looks like the amount was voided. Still it is a problem that the Invoice does not display with Status Cancel etc.]
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