Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The link below is to a recent video demonstration of requesting functionality. You do not need to sign in to access the recording. Watching this demo before you test may help you to be more comfortable testing.

LINK TO ANY RESOURCE VIDEOSCreate, Edit, and Decline

Instructions

Follow the steps below and use the feedback form linked above to record your results.

Create, Save, Edit, Decline, and Confirm a new Mediated request (Mediated requests app)

  1. Create a new Mediated request

...

  • Log in to https://folio-perf-vega-2nd-consortium.ci.folio.org/

  • Navigate to the Mediated requests app

  • Using the search box or filters on the left, look for one of the requests you created in step 1 that has a status of New - Awaiting confirmation

  • Select the Mediated request by clicking on it’s line in the results table

  • Review the Mediated request details pane

  • Click on the Actions button in the Mediated request details and select Edit & confirm

  • Edit the HRID or Requester barcode

  • Click Save & close

 

  1. Decline FOLIO created Mediated request

  • Log in to https://folio-perf-vega-2nd-consortium.ci.folio.org/

  • Navigate to the Mediated requests app

  • Using the Mediated request status filter, locate a Mediated request with status of New - Awaiting confirmation

  • Select the Mediated request and view the Mediated request details page

  • Click Actions and Decline and view “Confirm Mediated request decline” popup

  • Click Back and you should be returned to the Mediated request details pane.

  • Click once more on Actions and Decline and view “Confirm Mediated request decline” popup

  • This time, click Confirm and the request is Declined

  • Ensure in the Mediated request details that the Mediated request status has changed to Closed - Declined.

  1. Confirm FOLIO created Mediated request

  • Log in to https://folio-perf-vega-2nd-consortium.ci.folio.org/

  • Navigate to the Mediated requests app

  • Using the search box or filters on the left, look for one of the requests you created in step 1 that has a status of New - Awaiting confirmation

  • Select the Mediated request by clicking on it’s line in the results table

  • From the Actions dropdown menu, select Edit & confirm

  • Review, add Request information, and / or edit all necessary fields and click Confirm.

Note: Title / Item information, Requester information, and Request information are the points of detail needed to “Confirm” the New mediated request form.

View a Secure request from the Secure tenant (Requests app.)

·       Log into FOLIO’s Requests app with active affiliation with the Secure tenant

...

·       Click on the line item for a Request to view the Request details

Edit a Secure request from the Secure tenant

·       Log into FOLIO’s Requests app with active affiliation with the Secure tenant

...

·       Select Edit from the Actions dropdown in the top right of the Request details and edit one of the following fields:

o   XYZRequest expiration date

o   PDQFulfillment preference

o   ABCPickup service point

·       Click Save & close

·       Review changes in the Request details of the request

Reorder a Secure request from the Central tenant

·       Log into FOLIO’s Requests app with active affiliation with the Secure tenant

...

·       Reorder request – Note: you will see obfuscated Secure patron data related to this Request

Cancel a Secure request from the Secure tenant

  1. Status of corresponding Mediated request updates

·       Log into FOLIO’s Requests app with active affiliation with the Secure tenant

...