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- In each POL, the mandatory element “Claim delivery method” is specified. The element should be configurable in the settings.
- postal letter
- It is necessary to create PDF-files for sending
- It is necessary to send claims via email in Folio, as claims are sent to the users.
- The email-address can be derived from the vendors’ record.
Example
Additions
- (André Hohmann : the claiming information could be displayed also in the app Receiving. It is important to offer the information and functionality.)
- (André Hohmann : according to 2023-02-08 Abstimmung Bestellmahnungen - D-Erwerbung, element “Claim delivery method” should be implemented in the integration details of the Organization - see also 04 Versand der Bestellung (Bestellversand) - Funktionsanalyse)
Example
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- (André Hohmann : as a specific app for claiming is planned, the claiming information might not be integrated in the app orders - see 2024-09-10 Acquisitions Meeting notes)
