Examples as screen dumps or text
- Contract negotiation
- large vendor - different types
- large publishers, e.g. Elsevier
- small publishers, e.g. ...
- Other types of contact with vendors and publishers
- access interruption
- trouble shooting
- Examples on licenses
- Access management
- setting up IPS
- setting up branding, e.g. the library's logo
- Subject librarians ERL dialogue
- The selection process and dialogues
- Vendor
- packages
- individual titles
- Publisher
- Hands on selection vs. selection based on electronic informations
- Types
- databases
- other types of materials than books
- Vendor
- ERM related record types
- current
- Future
- Patron complaints
- Key pains