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Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyUXPROD-3456

Problem(s):

  1. Not knowing what recent edit have been can made to organizations makes it difficult to troubleshoot issues
  2. Not having a complete history of Organization changes can mean sacrificing valuable information when a comment is changed etc.

Use Cases & Requirements:

RequirementStatusUse cases
User is shown what field was edited and when it was edited (Date and Time), in local timezone

Status
colourYellow
titlePending

When updating organizational contact information, the library needs to know the most current mailing address, phone number and points of contact. As this information changes, the library needs to be able to work with the most accurate information without losing historical information.

User is shown what the original value was and what new value was input

Status
colourYellow
titlePending

When fields change, the original information in that field is lost, for instance, a new account representative is assigned to the account, and the library needs to know the prior representative in order to facilitate ongoing discussions.
User can filter through list of changes. Filtering on original value, new value or field name

Status
colourYellow
titlePending

Over time, many changes can happen within an organization record, making it difficult to find specific historical information.
User is able to enter a note or reference a note such that it can be seen in the "change log"

Status
colourYellow
titlePending

In certain circumstances it can be important to note why certain changes happened or account for other organizational information that may otherwise not be documented. For instance, a library may have requested that a specific point of contact be reassigned for various business-related reasons, and need to capture that information.

Changes tracking begins after Organization has been opened for the first time

Status
colourYellow
titlePending

Changes are only a concern after the organization has been opened for the first time.

User can reveal what fields have been edited, if needed.

Status
colourYellow
titlePending

In some systems, certain fields are highlighted when changed. This is sometimes used to highlight fields not normally subject to change.
Track changes made by system users. Track updates made by the Organization to related records. Ie. pieces or encumbrances created or deleted.

Status
colourYellow
titlePending



Proposed workflow:

Access change log

SeeĀ 

Requirements Board:

Miro
AccessLinkhttps://miro.com/app/live-embed/uXjVMauMKGo=/?boardAccessToken=6kZ7sKy1VOD1ycTmY9LIpoCzfm4MiID8&autoplay=true&embedMode=view_only_without_ui
Height360
BoardTitleDisplay history of edits for organization record
Width640

Questions:

Question

Status

Conclusion

Comments

Are there circumstances where the system would automatically update an organization record?

Status
colourBlue
titleOpen




Work Breakdown Structure:

Features:

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyUXPROD-204

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyUXPROD-3457


UI Stories

Jira Legacy
serverSystem Jira
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serverId01505d01-b853-3c2e-90f1-ee9b165564fc

MOD Stories

Jira Legacy
serverSystem Jira
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