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Before reporting a Support ticket in Jira 

...


• Open FOLIO in Chrome
• Press F12 to open the browser’s Developer Tools
• Look at the Network and Console panes
• Any error messages?


Video/tutorial:

Here's a link to a YouTube presentation at WOLFcon 2023 with tips and tricks for both writing up bug tickets and for searching in FOLIO Jira: 

Widget Connector
urlhttp://youtube.com/watch?v=sACkckUJjl4