Page Comparison

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1. Institutional Support works with Folio PO to create appropriate JIRA
   1. In the JIRA - PO assigns the "SUP-" epic to the JIRA
   2. In the JIRA - PO or Institution Support selects institution(s) in the Effected Affected Institution field
   3. Assign priority
   4. 
2. Institutional Support creates a Support JIRA - if Institutional support is not sure of who PO, or if the issue is multi-app
   
   1. create Create a Support JIRA
   2. Project = Support (SUP)
   3. Affected Institution = all known affected institutions
   4. Assign priority
   5. Using the Team Vs Module Matrix assign the appropriate Dev Team (to the best of your understanding)
   6. 

Support SIG

1. Reviews P1s daily
2. Reviews P2 and P3 - facilities resolution into hotfixes or upcoming release

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