Loans: Not clear from phrasing "Anonymize all loans" what the operation will actually do

Description

Steps to reproduce:
1. Check out to item to a patron and then check the same item in
2. Go to patron record, view closed loans
3. Click Anonymize all loans

Expected result: Loans are somehow anonymized. As a user I can't really tell from the description "Anonymize all loans" what this anonymization process will do (will the loans disappear from the list, or remain in the list but with details somehow masked), or how its outcome will be displayed or indicated. I expect to get some sort of visual confirmation of the success of the operation, maybe a "Loans have been successfully anonymized" modal.

Actual result: Closed loans now contains no loan data, only the phrase "The list contains no items" (as if the user had never checked anything out). It is not clear to me, however, what has actually happened. Has all data regarding the closed loans been purged, or only the link to the patron, or is it preserved in the system but not displayed in the patron view?

CSP Request Details

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Emma BoettcherAugust 24, 2020 at 2:33 PM

Interaction will be clarified as part of

Cate BoeremaAugust 21, 2020 at 8:46 AM

, I like the idea of making this part of and closing this as a duplicate.

Emma BoettcherAugust 18, 2020 at 2:01 PM

Can we fix this with UIU-1631? The RA SIG has requested a confirmation modal for this and I don't think there's a way to fit the full explanation just on the button label.

Cate BoeremaMarch 9, 2020 at 9:15 AM

can you please take a look at my comment above when you have a minute? I'd like to get this out of Draft.

Cate BoeremaJanuary 25, 2019 at 4:33 PM

Sounds like a usability issue. , I'm assigning this to you to process (either create a story for usability changes and close this as a duplicate or clarify the expected behavior here - we just need something actionable by the developers). Please change to open and remove yourself as assignee when it's all set.

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Created January 8, 2019 at 12:50 PM
Updated August 24, 2020 at 2:33 PM
Resolved August 24, 2020 at 2:33 PM
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