Done
Details
Assignee
Artem BlazhkoArtem BlazhkoReporter
julie.bicklejulie.bicklePriority
P3Story Points
0.5Sprint
NoneDevelopment Team
VegaParent
Fix versions
Release
Poppy (R2 2023)RCA Group
Implementation coding issueAffected releases
Orchid (R1 2023)Nolana (R3 2022)Affected Institution
!!!ALL!!!TestRail: Cases
Open TestRail: CasesTestRail: Runs
Open TestRail: Runs
Details
Details
Assignee
Artem Blazhko
Artem BlazhkoReporter
julie.bickle
julie.bicklePriority
Story Points
0.5
Sprint
None
Development Team
Vega
Parent
Fix versions
Release
Poppy (R2 2023)
RCA Group
Implementation coding issue
Affected releases
Orchid (R1 2023)
Nolana (R3 2022)
Affected Institution
!!!ALL!!!
TestRail: Cases
Open TestRail: Cases
TestRail: Runs
Open TestRail: Runs
Created March 24, 2023 at 9:30 AM
Updated October 5, 2023 at 1:33 PM
Resolved May 4, 2023 at 12:39 PM
Overview: Intermittently, I am not able to complete a request on an item without barcode, because of a validation error on the “Item barcode*” field saying: “Please select an item and hit enter”.
Intermittent, because I CAN reproduce, but not consistently.
No error message appears in Dev Tools. When I then refresh the web page, I can successfully submit the request.
Orchid_Requests_ItemWithNoBarcodeCantBeRequested1stTime_230324_jb
Steps to Reproduce – The first time I tried:
Preconditions:
_ Have the barcode of an active user ready, to serve as the requester.
_ In Snapshot, I created my own staff user, to avoid using diku_admin.
Log into Snapshot >> Open the app „Orders“ >> Under „Search & filter“ to the left of the screen, select “Orders” >> Click on “Actions” on the right of the screen, and select “+ New”
Template name = Amazon book orders (Amazon-B) >> Save & close
When viewing the order in the third pane, click on “Actions” in the “PO lines” accordion >> Select “+ Add PO line”
Title* = Julie's Recipe for Success >> Physical unit price* = 50 >> Save & close
When viewing the PO Line in the third pane, click on the arrow pointing towards the left, to return to the order >> When viewing the order in the third pane, click on “Actions” >> Select “Open” >> Submit
When viewing the order in the third pane, click on the PO line, by putting your mouse over the title in the “PO lines” accordion (the line will highlight) >> When viewing the PO line details in the third pane, click on the hyperlink “Julie’s Recipe for Success”
You are now in the app “Inventory” >> When viewing the Instance record in the third pane, open the Holding to show the item >> Click on “No barcode” to open the item
When viewing the item, click on “Actions” >> Select “+ New request”
You are now in the app “Requests” >> Enter the Requester barcode* >> Enter >> Pickup service point* = (Select one, it doesn’t matter which) >> Save & close
Expected Results: The request is placed successfully.
Actual Results: I cannot submit the request, because of a validation error on the “Item barcode*” field saying: “Please select an item and hit enter”.
When I refresh the web page, I can successfully submit the request; this happened every single time I managed to reproduce this issue.
If I refreshed the new request page before entering the Requester barcode, I could also always successfully submit the request.
Additional Information:
You need these three ingredients to replicate:
This seems to happen more often after I have logged back in anew into FOLIO – i.e. I could more reliably replicate when I started this workflow having just logged back in.
I am dealing with a NEWLY created item from an Order – i.e. I cannot replicate for items that were already available in Inventory.
This happens only for the FIRST request on that item – i.e. I cannot replicate when placing subsequent requests for that item.
I can replicate in Snapshot and in Orchid BF. This issue was reported by users with Nolana.
Interested parties: