Patron notices do not fetch data like item barcode, etc.

Description

Overview: We are testing the new Primary address tokens (for Hebis) but in the dev2 environment, we struggle to get not just the new tokens data in, but also all the very standard data like item barcode.

Preconditions - circ rules is already set up, and the loan type is 1 hour loans, and the patron notice policy is checkout slip, and the patron notice template is Checkout Slip

Steps to Reproduce:

  1. Log into dev2 as Id_admin user

  2. Check out to user with barcode 101010, any available item (e.g. material type book)

Expected Results:
Get the check out slip notification with all data in the form displayed

Actual Results:
See only the user barcode 101010, and the user first name and last name. All other data are not fetched.
] - I changed the combined check in and check out slip to be only check out - that fixed one of the problems:

Email:
-------- Forwarded Message --------
Subject: Checkout slip
Date: Thu, 14 Sep 2023 08:42:33 +0000
From: devops@indexdata.com
Reply-To: devops@indexdata.com
To: charlotte@indexdata.com

Checkout slip
patron barcode: 101010
item barcode:
Due date:
Due date with time:

TESTING address fields
Charlotte Whitt

Primary Address Type:
Primary Address Line1:
Primary Address Line1:
Primary City:
Primary State/Region:
Primary Zip Code:
Primary Country:

TESTING loan additional info (Patron info):
------

Additional Information: Similar is happening in the dev1 environment, and in FOLIO Snapshot (see my comment to as of today)
URL:
Interested parties:

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

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Charlotte WhittSeptember 18, 2023 at 8:48 PM
Edited

Manual test in dev2 environment:

-------- Forwarded Message --------
Subject: Test creation of loan patron notice with adresses
Date: Mon, 18 Sep 2023 19:59:56 +0000
From: devops@indexdata.com
Reply-To: devops@indexdata.com
To: charlotte@indexdata.com

Hello Charlotte Whitt

Barcode: 202309184
Loan type: ID - one-minute loan
Material type: electronic resource

Home

Baeckebovaegen 10
38274 Alsterbro
SE

Main Library

Main Library
9/18/23
3


I'll close the issue as can not be reproduced. All is good.

julie.bickleSeptember 18, 2023 at 6:45 AM

Hello ,

I have not been able to replicate in Snapshot or Orchid.dev (see UICIRC_980_Notices_230918_jb ). I do not have access to orchid.dev2.

I did notice that your template in orchid.dev2 didn't contain the multiple loans tokens #loans {{/loans}} - this may have been the issue. 
 

Charlotte WhittSeptember 14, 2023 at 8:23 AM
Edited

Hi - will you have time to help me with an issue I have found in patron notifications?
Last night I filed this ticket - - because I thought the problem was in our Orchid dev test environment
But now I see similar behavior in FOLIO Snapshot, where I this morning added a Check out slip, and then what I get back is:

-------- Forwarded Message --------
Subject: Check out slip
Date: Thu, 14 Sep 2023 08:14:33 +0000
From: noreply@folio.orgReply-
To: noreply@folio.orgTo: charlotte@indexdata.com
Test :
User name: Charlotte Whitt
User barcode: 101010
Item barcode:
Patron comment:

In this example I did not include any additional loan information, but the Item barcode should have been added: 202309141

Cannot Reproduce

Details

Assignee

Reporter

Tester Assignee

Priority

Sprint

Development Team

Odin

Release

Poppy (R2 2023)

RCA Group

Environmental/deployment issue

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Created September 13, 2023 at 3:52 PM
Updated September 18, 2023 at 8:50 PM
Resolved September 18, 2023 at 8:48 PM
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