Agenda
Updates (5)
Check-in alerts (15)
Declared lost (20)
- Differences between the aftermath of a declared lost & aged-to-lost item?
Claim returned (15)
- Claim returned item in open loans, loan details
Recap & action items (5)
Notes
Updates
- Doodle poll sent out with wrong timezone
- Emma will resend
Check-in alerts
- ones for routing → Emma will talk to Tania
- ones with fines/fees process → Emma will talk to Holly
Barcode not found
- Modal, possibly with sound
- Need to prevent user from continuing on business as usual
Pieces
- Pieces description & number of pieces need to be separate information in Inventory
- Questions about Missing piece interaction
- Don't need to display call #
- Needs to be more readable
Notes
- If multiple notes, see entire conversation
- Also need ability to delete notes, preferably from this screen (without user having to go into Inventory)
- Printing notes should be default - connected to retain/delete action?
Declared lost
- Aged-to-lost and declared lost are separate statuses
- Declared lost takes it off patron's open loans & creates a bill
- OLE may have special or different handling - ask David Bottorff
- Needs to be good patron experience - declared lost could be result of fire, burglary, etc.
Next meeting and action items
- Emma: talk to other PO's about check-in alerts (Charlotte, Tania, Holly)
- Emma: diagram workflow of check-in notes & edit wireframe based on conversation
- Emma: find information about missing pieces, replacement copy
- Emma: ask David Bottorff about OLE declared lost
- Emma: send out revised Doodle poll
Recording
Recording for April 25, 2018