Martina: title-level requests at the library level - queue of requests distributed across all items
consortial level: use ILL, not really an ILS title/item request
Peter: both item and title level are available
Steve B.: title-level requests; works well in most cases, especially for popular titles
item-level requests can be done with staff intervention
Noah: title-level requests; working well; one issue with multi-volume requests
shows up on all libraries request lists; real-time list, which avoids multiple items being sent
staff can do item-level requests
Chris: title-level requests - only places request against items available to be circulated to that patron/library (i.e. wouldn't include non-circulating items)
needs to distinguish policies for local patrons vs. consortial patrons
Noah: is the system aware of item availability?
Steve B.: Paging requests → first level of priority should be for items available at the home library
choice of pickup location
FOLIO: ability to specify service point for pickup location
home library?
not entirely necessary for pickup locations; it's better to allow an individual to specify their preferred pickup location (maybe with a home library as a default)
probably need some notion of this
scenario: many libraries have local delivery rules - e.g. departmental delivery, delivery to satellite locations, etc. (with various degrees of documentation) - that are not managed/facilitated by the ILS; it would be nice to see FOLIO support these local routing rules
10min
Wrap-up/planning
All
Next week
either recap/further discussion of subgroup presentation and discussion OR another topical discussion
Action items
David Dahl will post highlights of item/title request discussion in Discuss post