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Discussion UIU-3125
- Fee/fines on one patrons patron's account should not affect another patron’s loans or feefees/fines.
- Charlotte said that there are some extra complications because of how reminder fees work.
- Question was asked if it the option to use claim returned should differ if an item is declared lost by the system or by staff.
- There is a claimed returns report in the Users app: Users > Actions > Claimed returned report (CSV). Another option is to check item status in Inventory.
- Ways to resolve a loan that is claimed returned: Declare lost (fees are added) or mark as missing (fees are not added)
- Group agreed that if a loan is open, or closed with status Lost and paid, claims returned should be allowed for that loan. If a loan has been checked in and is closed claims returned should not be allowed. If an item has been lost on Patron A’s account, returned, and then loaned out to patron B who does a claims return, it should not affect patron A, or vice versa.
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- Laurence brought up that in documentation it says that all requests will get status Closed – Unfilled after the request expiration date passes. He tested and requests that are Open – Awaiting pickup does not get closed. The group agrees that this behavior is fine. (Documentation has been updated for Quesnelia.)
- Discussed how Open – In transit and Open – Awaiting delivery should interact with the request expiration date. Laurence has also looked into those statuses and the requests get closed in those cases. Group seemed in agreement that Open – Awaiting delivery should not be closed, but opinions differed on Open – In transit.
- Laurence will tell Stephanie that requests not expiring when they have status Open - awaiting pickup behavior is fine (request will be closed when shelf expiration date passed) and that the group wants to discuss preferred behavior for Open - Awaiting delivery and Open - In transit.
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