Assigning Issues
The first step to working on a Reporting JIRA issue is to assign it to yourself so that your colleagues know that someone is already working on it. Open the issue and follow the instructions as shown in the image below.Image is temporarily here because our wiki appears to have run out of attachment space–I have reported this issue.
Note: The Assignee and the Reporter should not be the same person unless there is no one else to pick from.
Adding Test Results to Issues
Coming soon!
Resolving/Closing Issues
The Assignee is able to mark an issue as "in review" (which is, in effect, "resolved"), but only the Reporter has the necessary permission to actually "close" the issue. Please make sure the Assignee and the Reporter should not be the same person unless there is no one else to pick from.
(Note: The exception is that Sharon and Holly are admins for the Reporting JIRA project and therefore have the necessary permissions to modify the status–we wouldn't step in unless it is absolutely necessary.)