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  1. What is the integration between FOLIO eholdings app and EBSCO Discovery Service (EDS)? eholdings app is connected to the EBSCO KB and any updates are reflected on Publication Finder.  

  2. What is the connection between FOLIO eholdings app and Holdings and Link Manager (HLM)? The eholdings app and HLM are both connected to the EBSCO KB. Any updates made on eholdings app are immediately reflected on HLM and vice versa. Simply put, eholdings app and HLM are different interfaces connected to the same KB and holdings.

  3. If I update a package in eholdings how soon will that update be reflected in HLM? It is a real-time update. Both HLM and eholdings use the same services.

  4. What eholdings features are not available in HLM? Tags, Access Status Types, Agreements integration, and staff-only notes.

  5. What HLM features are not available in eholdings? Full Text Finder (link) setup and configuration, import/export holdings, custom labels, and patron-facing notes, and FTF and KB Change reports. 

  6. How does search work in eholdings? Providers (aka HLM Vendors) and Packages conduct a ‘find any’ search only. Title search supports boolean/exact/proximity search. eholdings app title search differs from HLM title search.

  7. How can I unselect a package/title from my holdings? Currently the remove a package/title from holdings display under the pane header carat. (screenshot below)

  8. How can I search within titles in a package? On the package record, under the Titles accordion, hit the search icon. (see below screenshots)

  9. How can I create a custom title? Select Titles under Search and click New button.
  10. How can I create a custom package? Select Packages under Search and click New button

  11. How can I add a managed title to a custom package? Search Titles 2.) Select a title. 3.) Hit the Add to custom package button. (see screenshot)Image RemovedImage Added

  12. How can I add a title in a package/or the whole package to an Agreement? Via eholdings app - 1.) Search for a package or title in a package, 2.) Select the package or title in a package, 3.) Under Agreements accordion, add package or title in a package to a new or existing Agreement. (see screenshot)Image Modified

EBSCO Knowledge base (KB)

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