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Libraries can configure reasons that fee/fines are allowed to be waived from patron accounts. 

When a library staff member with appropriate permissions chooses to give a full or partial waive of a fine from within a user record, they will need to pick a reason from these pre-defined values.

Fee/fine waive reasons are set at the tenant level, and are not customizable at particular libraries or for particular service points.

Permissions

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To Create a Fee/fine Reason:

To Modify a Fee/fine Reason:

To Delete a Fee/fine Reason: