Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Patron records have expiration dates, but also active / inactive values. We want to have clear documentation / expectations about how this functions and what we expect to happen for accounts that exist in one of the four states.

Use cases:

  • Patron has lost a card or wants access temporarily suspended for some reason.
  • Seasonal / temporary staff (who may come in through the bulk loader, or may be manually added)
  • Operator login to the system should be disabled



Expiration Date

Active / Inactive Status
Active StatusInactive Status
In the Past (Account Expired)This state should not happen.
  • Patrons cannot check out an item (this is currently functioning, but not sure if it checks the inactive status, or simply the expired status)
  • Patrons cannot renew an item
  • Patrons cannot request a hold, page, or recall
    • Should this state cause something to happen to existing holds, pages, recalls? Discussion with RA needed.
  • Notices continue per normal policy.
  • Open fines continue to be reported to the Bursar per library policy
  • Account appears in Patron Purge function / is eligible to be purged
In the Future / No Value (Account Not Expired)Patron can get all services they are entitled to at the library, by patron group or other library policy. This is normal functioning for active library users.
  • Patrons cannot check out an item.
  • Patrons cannot renew an item (staff can override)
  • Patrons cannot request a hold, page, or recall
    • Should this state cause something to happen to existing holds, pages, recalls? Discussion with RA needed
  • Notices continue per normal policy.
  • Open fines continue to be reported to the Bursar per library policy.
  • Account does not  appear in Patron Purge function / is not eligible to be purged.
  • Operator Login to FOLIO is disabled.
  • Q: What information continues to be updated by bulk load? What information should NOT be updated on the record?

...