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Edit a Title level request
Log in to
Navigate to the Requests app
Using the search box or filters on the left, look for one of the requests you created in steps 1-3
Select the request by clicking on it’s line in the results table
Review the following in the Request details pane: Request expiration date, Fulfillment preference, Pickup service point
Click on the Actions button in the Request details and select Edit
Edit the form by adding a Request expiration date, or by changing the Fulfillment preference or Pickup service point
Click Save & close
Click on the Actions menu in the Request details and select Edit again
Edit the form a second time by adding or changing the Request expiration date, or by changing the Fulfillment preference or Pickup service point
Click Cancel
Questions for form
Did you locate a request you placed previously?
Were you able to Save & close an edited request?
Did you see the changes reflected in the Request details?
Were you able to cancel the edited form?
Did your edits appear in the Request details?
Did this workflow meet your expectations?
Reorder a title request queue
Log in to
Navigate to the Requests app
Locate a request you created in steps 1-3
From the request details, select the Actions dropdown
Select Reorder queue
Using the 6 dots to the left of the Order column, click and drag a request to a different place in the queue
Pay attention to the number in the Order column
Questions for form
Were you able to reorder the request queue?
Did the numbers adjust accordingly in the order queue?
Did this workflow meet your expectations?
Cancel a title level request
Log in to
Navigate to the Requests app
Locate a request you created in steps 1-3
From the request details, select the Actions dropdown
Select Cancel
Select a Reason for cancellation from the dropdown menu
Click Confirm
Look at the request details and note the request status
Questions for form
Were you able to cancel a request?
Did the request status update to Closed - Cancelled?
If not, what does the request status show?
Did this workflow meet your expectations?