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Log in to
Navigate to the Inventory app
Find [title]
Copy the HRID from the “Administrative data” accordion
Navigate to the Requests app
From the Actions dropdown menu, select New
Check to make sure the box next to “Create title level request” is checked
Paste the UUID or HRID into the “Title information” box and select Enter
Select the Requester lookup link and select the check box next to Active
Choose a requester from the list by clicking on a name
Select a Request type and Pickup service point
Click Enter
Questions for form
Did the Title and Requester areas populate with the correct information?
Were you able to place a request successfully?
Did you see the green success message at the bottom right of the screen?
Create a Title level request (workflow B)
Log in to
Navigate to the Requests app
From the Actions dropdown menu, select New
Check to make sure the box next to “Create title level request” is checked
Select the Title lookup link and search for the title you used above
Select the Title from the test above by clicking on it
Select the Requester lookup link and select the check box next to Active
Choose a different Requester than the one used in the previous test from the list and select Enter
Select a Request type and Pickup service point
Click enter
Questions for formDid the Title and Requester areas populate with the correct information
Were you able to place a request successfully?
Did you see the green success message at the bottom right of the screen?
Create a Title level request (workflow B) with a Proxy
Log in to
Navigate to the Requests app
From the Actions dropdown menu, select New
Check to make sure the box next to “Create title level request is checked”
Select the Title lookup link and search for the title you used above
Select the Title from the test above by clicking on it
Select the Requester lookup link and select the check box next to Active
Choose requester [1234] from the list and select Enter
Select the radio button next to the name below “Or acting as proxy for” in the dialog box called “Who are you acting as?”
Select Continue
Select a Request type and Pickup service point
Click Enter
Questions for form
Did the “Who are you acting as?” dialog box appear for you?When you selected the name below “Or acting as proxy for” and selected Continue, did the Requester’s proxy information appear in the Requester information accordion, below the Requester patron group?
Were you able to place a request successfully?
Did you see the green success message at the bottom right of the screen?
View Title level request details
Log into
Ensure you are affiliated with the Central/Consortium tenant
Navigate to the Requests app
Select any of the following filters by checking the box:
Holds
Pages
Open - Not yet filled
Title
Scroll through Requests that appear in the main pane of the Requests app and locate a request you placed in this testing session
Click on the request
Questions for form:
When you selected one of the filters listed in the test, did requests appear in the main pane of the Requests app?
Were you able to locate a request you placed?
When you clicked
on the request
, did a third pane entitled Request details load for you?Edit a Title level request
Log in to
Navigate to the Requests app
Using the search box or filters on the left, look for one of the requests you created in steps 1-3
Select the request by clicking on it’s line in the results table
Review the following in the Request details pane: Request expiration date, Fulfillment preference, Pickup service point
Click on the Actions button in the Request details and select Edit
Edit the form by adding a Request expiration date, or by changing the Fulfillment preference or Pickup service point
Click Save & close
Click on the Actions menu in the Request details and select Edit again
Edit the form a second time by adding or changing the Request expiration date, or by changing the Fulfillment preference or Pickup service point
Click Cancel
Questions for form
Did you locate a request you placed previously?
Were you able to change the contents in one of the fields listed in the instructions?
Were you able to Save & close an edited request?
Did you see the changes reflected in the Request details?
Were you able to edit the same request a second time?
Were you able to cancel the edited form?
Did your edits appear in the Request details?
Reorder a title request queue
Log in to
Navigate to the Requests app
Locate a request you created in steps 1-3
From the request details, select the Actions dropdown
Select Reorder queue
Using the 6 dots to the left of the Order column, click and drag a request to a different place in the queue
Pay attention to the number in the Order column
Questions for form
Were you able to reorder the request queue?
Did the numbers adjust accordingly in the order queue?
Cancel a title level request
Log in to
Navigate to the Requests app
Locate a request you created in steps 1-3
From the request details, select the Actions dropdown
Select Cancel
Select a Reason for cancellation from the dropdown menu
Click Confirm
Look at the request details and note the request status
Questions for form
Were you able to cancel a request?
Did the request status update to Closed - Cancelled?
If not, what does the request status show?