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Link to video demonstration(s)

Instructions

  1. Create a title level request (workflow A)

  • Log in to

  • Navigate to the Inventory app

  • Find [title]

  • Copy the HRID from the Administrative data accordion

  • Navigate to the Requests app

  • From the Actions dropdown menu, select New

  • Check to make sure the box next to Create title level request is checked

  • Paste the UUID or HRID into the Title information box and select enter

  • Select the Requester lookup link and select the check box next to Active

  • Choose a requester from the list and select enter

  • Select a request type and pickup service point

  • Click enter

    • Questions for form

      • Did the title and requester areas populate with the correct information

      • Were you able to place a request successfully?

      • Did you see the green success message at the bottom right of the screen?

  1. Create a title level request (workflow B)

  • Log in to

  • Navigate to the Requests app

  • From the Actions dropdown menu, select New

  • Check to make sure the box next to Create title level request is checked

  • Select the Title lookup link and search for a title (* will bring up all titles)

  • Choose a Title from the list and click on it

  • Select the Requester lookup link and select the check box next to Active

  • Choose a requester from the list and select enter

  • Select a request type and pickup service point

  • Click enter

    • Questions for form

      • Did the title and requester areas populate with the correct information

      • Were you able to place a request successfully?

      • Did you see the green success message at the bottom right of the screen?

  1. Create an item level request

  • Log into

  • Change your affiliation from [kjgdghfd] to [dlkhfdosihf]

  • Navigate to the Inventory app

  • Find [title]

  • Open the Consortial holdings accordion until you find an item barcode

  • Copy the item barcode

  • Navigate to the Requests app

  • From the Actions dropdown menu, select New

  • Check to make sure the box next to Create title level request is not checked

  • Paste the item barcode into the Item barcode box and select Enter

  • Select the Requester lookup link and select the check box next to Active

  • Choose a requester from the list and select enter

  • Select a request type and pickup service point

  • Click enter

    • Questions for form

      • Did the item and requester areas populate with the correct information

      • Were you able to place a request successfully?

      • Did you see the green success message at the bottom right of the screen?

  1. View title level request details

  • Log into

  • Ensure you are affiliated with the Central/Consortium tenant

  • Navigate to the Requests app

  • Select any of the following filters by checking the box:

    • Holds

    • Pages

    • Open - Not yet filled

    • Title

  • Scroll through Requests that appear in the main pane of the Requests app and locate a request you placed in this testing session

  • Click on the request

    • Questions for form:

      • When you selected one of the filters listed in the test, did requests appear in the main pane of the Requests app?

      • Were you able to locate a request you placed?

      • When you clicked on the request, did a third pane entitled Request details load for you?

  1. View item level request details

  • Log into

  • Ensure you are affiliated with the data tenant you used to place your item request

  • Navigate to the Requests app

  • Select any of the following filters by checking the box:

    • Holds

    • Pages

    • Open - Not yet filled

    • Item

  • Scroll through Requests that appear in the main pane of the Requests app and locate a request you placed in this testing session

  • Click on the request

    • Questions for form:

      • When you selected one of the filters listed in the test, did requests appear in the main pane of the Requests app?

      • Were you able to locate a request you placed?

      • When you clicked on the request, did a third pane entitled Request details load for you?