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Holly gave an explanation on how refunding of fees/fines currently works. See slideshow (note old specification included starting at slide 16). SIG members found the current system under-developed and potentially confusing, especially to student workers staffing the circulation desk. Issues with the current system include: credit amount not showing as negative amount; no way to tell if a fee/fine has been transferred to the bursar or not; no way to cancel a fee/fine as an error if there has been any activity on the fee/fine; two-step process involved in first refunding and then waiving a fee/fine in order to close it. Holly agreed that the current implementation is under-developed; it was a thin-thread solution intended to be temporary but a lack of expressed urgency from institutions has delayed development. Various SIG members pointed to the way OLE and Aleph handle fees/fines refunding as a model for FOLIO to look to. It was agreed that a Jana will form a subgroup to decide on that will recommend how best to proceed. See also
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