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Users - RA SIG will write

Workflow NameExisting Documentation or link to FOLIO DOCSNeeds a writerAppsCould this be a flowchart?
Viewing a patron's fee/fine history


Waiving a fee/fine - full waive, partial waive



Refunding a fee/fine - full waive, partial waive



Accepting payment for a fee/fine - full/partial




Expand
titleInventory (sent to Jesse Lambertson)

Inventory (sent list to Jesse Lambertson 3-16-2021)

  1. How item statuses work
    1. Outline of the three part model so people know what's coming
      1. Item State in FOLIO
  2. How to change an item to ____ status
    1. Protections on item statuses
    2. Missing item statuses - adding notes
  3. How to record item damage
  4. How to search in inventory
    1. How to do CQL queries in Inventory - esp. examples of searches.
  5. How to find item histories
    1. When you might go to Inventory vs Circ Log vs. LDP
  6. How to edit / update item notes
  7. How to edit / update check in and check out notes
  8. How you can find an item in Inventory and then request it for a patron
  9. Change an item barcode
  10. In-App reports - what's available, when you might run them, what's required
  11. Handling long missing items 

...

DOCS-18https://iris.docs.folio.org/docs/access/courses/courses/#searching-for-reserves

DOCS-24

WorkflowExisting documentation or DOCS Jira linkApps InvolvedCould this be a flowchart?

Intro to Courses

  • How people use the app for different needs
  • Examples of use of the app from adopters

Courses
How to create a course

https://docs.folio.org/docs/access/courses/courses/#creating-a-course

Courses
Create a course with cross-listings

https://docs.folio.org/docs/access/courses/courses/#adding-a-cross-listed-course



Find a list of items on reserve for a course

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
key

How do temporary locations work on courses items
Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyCourses, Inventory
How do temporary loan types work on courses items


Integrations with outside systems - LTI

LTI: Course Reserves - LTI connectivity



Integrations with outside systems - ARES


Reserve items - using processing statuses

  • how to set up values
  • tips for using, examples from adopters

https://docs.folio.org/docs/administration/settings/settings_courses/#settings--courses--processing-statuses



Copyright information in Courses

  • how to set up copyright status dropdown
  • what fields do or don't do
https://iris.docs.folio.org/docs/settings/settings_courses/settings_courses/#settings--courses--copyright-statuses

In-app reports: what's available, when you might run them, what's required to do soThere are no in-app reports for Courses and none are planned. 



Requests


WorkflowExisting documentation or Docs JiraAppsCould this be represented in a flowchart?
How to request an item (place/process holds, pages, recalls)

https://docs.folio.org/docs/access/requests/requests/#creating-a-request

Requests

How requests work for on-campus versus remote storage

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyDOCS-154

Requests, Inventory?
How to run a page report

https://docs.folio.org/docs/access/requests/requests/#generating-a-page-requests-csv-export

https://docs.folio.org/docs/access/requests/requests/#printing-pick-slips

Requests
How to change a request pickup location (including restrictions based on request status)

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyDOCS-20

RequestsNo

How to run a daily unfilled requests report

https://docs.folio.org/docs/access/requests/requests/#exporting-your-search-results-to-csvRequests
How to cancel a request

https://docs.folio.org/docs/access/requests/requests/#canceling-a-request

Requests

How to reorder a request queue

https://docs.folio.org/docs/access/requests/requests/#reordering-the-request-queue-for-an-item

Requests
In-App reports - what's available, when you might run them, what's required

https://docs.folio.org/docs/access/requests/requests/#exporting-a-hold-shelf-clearance-report

Requests


Check-In

WorkflowExisting documentation or DOCS jiraAppsCould this be a flowchart?

How anonymizing loans works if you do it in check in

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyDOCS-23



How checking in works for items with multiple pieces

https://iris.docs.folio.org/docs/access/check-in/checkin/#pop-ups-that-can-occur-when-checking-in-an-item

How to backdate a check-in

https://docs.folio.org/docs/access/check-in/checkin/#checking-in-and-backdating-an-item



In-App reports - what's available, when you might run them, what's required

There are no in-app reports for the Check-in app and none are planned.

Check-Out

WorkflowExisting Documentation or DOCS jiraAppsCould this be a flowchart?
How to loan to someone who is borrowing as a proxy for another patronhttps://docs.folio.org/docs/access/check-out/checkout/#checking-out-to-a-proxy-borrowerCheckout, Users
How checkout works for items with multiple pieces


How to change a loan due date

https://docs.folio.org/docs/access/check-out/checkout/#changing-the-due-date-of-an-item



How to override patron blocks


How to override item blocks


In-App reports - what's available, when you might run them, what's required





Circulation Log

WorkflowExisting Documentation or DOCS JiraAppsCould this be a flowchart?

Why you would use the circulation log vs. other FOLIO features

  1. troubleshooting scenarios where the circ log would be used
  2. what data is in the circ log and what data isn't

https://docs.folio.org/docs/access/circulation-log/circ_log/

Could maybe add these two extra things to the top under overview



How to look up item histories (and what you might find here that isn't in Inventory)




How to interpret circ log records that have proxy relationships


How anonymized data looks in the circ log




How to look for notice information


How to look at fee/fine information 



Cross-App Workflows

Workflow nameExisting Documentation or DOCS Jira?AppsCould this be a flowchart?
Handling items that have been in transit for too long
Inventory, Requests
Patron claims that they returned an item but it's still on their account (claim returned)
Users, Inventory

On-the-fly / Fast Add record creation, loaning items, considerations for use (Inventory vs. Courses vs. Check Out)


Inventory, Courses, Check Out

Handling fines - declared lost, aged to lost


Users, Export Manager, Inventory

Handling lost and paid items


Users, Inventory
Managing Patron Blocks - how to set them up on users, how to override
Users, Check Out
Remote Storage
Settings, Inventory, Check In, Check Out

...

Guide to Reporting Documentation

WorkflowsExisting documentation or FOLIO DOCS JirasAppsCould this be a flowchart?

What exactly is the LDP and why would you want to use one?




What canned SQL queries are available for the LDP and when you might use them?




What data is available in the LDP?




How to create custom tables in your local LDP?




How do you connect to your LDP?




How quickly does data move from your FOLIO environment to the LDP




Suggestions for how to modify the canned SQL queries