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Workflow NameExisting Documentation or link to FOLIO DOCSNeeds a writerAppsCould this be a flowchart?
Viewing a patron's fee/fine history



Waiving a fee/fine - full waive, partial waive



Refunding a fee/fine - full waive, partial waive



Accepting payment for a fee/fine - full/partialSettings > Users > Fee/Fine




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titleInventory (sent to Jesse Lambertson)

Inventory (sent list to Jesse Lambertson 3-16-2021)

  1. How item statuses work
    1. Outline of the three part model so people know what's coming
      1. Item State in FOLIO
  2. How to change an item to ____ status
    1. Protections on item statuses
    2. Missing item statuses - adding notes
  3. How to record item damage
  4. How to search in inventory
    1. How to do CQL queries in Inventory - esp. examples of searches.
  5. How to find item histories
    1. When you might go to Inventory vs Circ Log vs. LDP
  6. How to edit / update item notes
  7. How to edit / update check in and check out notes
  8. How you can find an item in Inventory and then request it for a patron
  9. Change an item barcode
  10. In-App reports - what's available, when you might run them, what's required
  11. Handling long missing items 

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WorkflowExisting documentation or Docs JiraAppsCould this be represented in a flowchart?
How to request an item (place/process holds, pages, recalls)

https://docs.folio.org/docs/access/requests/requests/#creating-a-request

Requests

How requests work for on-campus versus remote storage


Requests, Inventory?
How to run a page report

https://docs.folio.org/docs/access/requests/requests/#generating-a-page-requests-csv-export

https://docs.folio.org/docs/access/requests/requests/#printing-pick-slips

Requests
How to change a request pickup location (including restrictions based on request status)

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyDOCS-20

RequestsNo

How to run a daily unfilled requests report

https://docs.folio.org/docs/access/requests/requests/#exporting-your-search-results-to-csvRequests
How to cancel a request

https://docs.folio.org/docs/access/requests/requests/#canceling-a-request

Requests

How to reorder a request queue

https://docs.folio.org/docs/access/requests/requests/#reordering-the-request-queue-for-an-item

Requests
In-App reports - what's available, when you might run them, what's required

https://docs.folio.org/docs/access/requests/requests/#exporting-a-hold-shelf-clearance-report

Requests


Check-In

WorkflowExisting documentation or DOCS jiraAppsCould this be a flowchart?

How anonymizing loans works if you do it in check in

Jira Legacy
serverSystem Jira
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keyDOCS-23



How checking in works for items with multiple pieces




How to backdate a check-in

https://docs.folio.org/docs/access/check-in/checkin/#checking-in-and-backdating-an-item



In-App reports - what's available, when you might run them, what's required




Check-Out

WorkflowExisting Documentation or DOCS jiraAppsCould this be a flowchart?
How to loan to someone who is borrowing as a proxy for another patronhttps://docs.folio.org/docs/access/check-out/checkout/#checking-out-to-a-proxy-borrowerCheckout, Users
How checkout works for items with multiple pieces


How to change a loan due date

https://docs.folio.org/docs/access/check-out/checkout/#changing-the-due-date-of-an-item



How to override patron blocks


How to override item blocks


In-App reports - what's available, when you might run them, what's required




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Workflow name/descriptionExisting documentation or DOCS JiraNeeds a writer?AppsCould this be represented graphically / through flowchart?
Tags - how they work, plans for future development, suggestions for scenarios where they would be helpful

Settings, any app that has installed tags (many)
How to create permission sets

Settings - Users - Permissions Sets


Settings

Calendars - how to set up dates / times, how exceptions work

Google Doc - Settings > Calendar



Settings
Configuring Settings for Remote Storage

Settings

Things to consider when deciding how to write circulation rules

  1. How the fallback policy works
  2. How prioritization works
  3. Special characters and indentations
  4. Sample circulation rule sets from adopters




What happens w/circulation rules and policies if you change item information after an item is loaned (e.g., change a loan type for an item that is checked out)

https://docs.google.com/document/d/1-X4nnInZ26WlG6O6jiTp2aM5-US0rjM9X7tHTpQrkLQ/edit?usp=sharingYes

What happens if/when you delete a circulation rule?

https://docs.google.com/document/d/195f5vHKtbDS2-WqPK0us5li8V7CMsGCRE_T-CZiO2lI/edit?usp=sharingYes

What happens if/when you delete a policy - loan, request, notice, lost items, overdue policies? 

https://docs.google.com/document/d/195f5vHKtbDS2-WqPK0us5li8V7CMsGCRE_T-CZiO2lI/edit?usp=sharingYes

What areas in Settings should RA SMEs care about? E.g., material types and loan types in inventory, patron groups in Users, fee/fines in Usershttps://docs.google.com/document/d/1g1-RcVYu2WFmxCn0AMPxFQdXRJE4H6rEM3y7W1iai-Q/edit?usp=sharingYesSettings
Is there a recommended sequence in configuring circulation in FOLIO? E.g., what goes first? Examples from institutions on how they did their configurationshttps://docs.google.com/document/d/1HhKi-r01KYwCNLrPgmCGwVTEbwu7a0J8oqBbACcmOVQ/edit?usp=sharingYesSettings
Configuring settings for Fees and Fines - owners, manual charges, waive reasons, refund reasons, comment required, transfer accounts


Settings - Users - Fee/Fine Comment Required

Settings - Users - Fee/fine Manual Charges

Settings - Users - Fee/fine owners

Settings - Users - Fee/fine Waive Reasons

Settings - Users - Payment Methods

Settings - Users - Refund reasons

Settings - Users - Transfer Accounts



Google doc for writing / consolidation - https://docs.google.com/document/d/1wHNAOdVkhuNxFNJkjO0o_I2xouTCi80-briWBRNnFqM/edit?usp=sharing

YesSettings


Behind The Scenes Stuff To Know / Tips for Implementation

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