Action - Decline Mediated request with status of "New - Awaiting confirmation"
Description
Purpose: To describe the function of the Decline action, in Mediated requests app., so that Users can close as declined Mediated requests with a status of New - Awaiting confirmation.
Environment: ECS with mod-tlr enabled
User story statement(s):
As a librarian with certain permissions using the Mediated requests app, I need to be able to Decline some Mediated requests with the status of New - Awaiting confirmation.
_1. Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
And I have either of the following permissions
Mediated requests: All permissions
Mediated requests: View, decline
then I can see and select Actions > Decline.
Note: Decline has the following icon to the left -
_2 Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
when I select Decline, I see a “Confirm Mediated request decline” popup with the following information:
Text in the body of the popup “[XYZ title] will be declined”
Primary blue button with white letters “Confirm” on bottom right
Secondary white button with blue outline and letters “Back” on bottom left
then I can click to “Confirm” or go “Back”.
_3 Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
if I click “Back”,
then I return to the Mediated request details pane.
_4 Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
if I click “Confirm”
the request is Declined, and I return to the Mediated request details pane where the Mediated request status has changed to “Closed - Declined”.
Note: Enhancements to the Confirmation popup, including reasons for Decline and notes to patrons can be made in a later release, possibly in scope of S feature work
Purpose: To describe the function of the Decline action, in Mediated requests app., so that Users can close as declined Mediated requests with a status of New - Awaiting confirmation.
Environment: ECS with mod-tlr enabled
User story statement(s):
As a librarian with certain permissions using the Mediated requests app,
I need to be able to Decline some Mediated requests with the status of New - Awaiting confirmation.
_1. Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
And I have either of the following permissions
Mediated requests: All permissions
Mediated requests: View, decline
then I can see and select Actions > Decline.
Note: Decline has the following icon to the left -
_2 Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
when I select Decline, I see a “Confirm Mediated request decline” popup with the following information:
Text in the body of the popup “[XYZ title] will be declined”
Primary blue button with white letters “Confirm” on bottom right
Secondary white button with blue outline and letters “Back” on bottom left
then I can click to “Confirm” or go “Back”.
_3 Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
if I click “Back”,
then I return to the Mediated request details pane.
_4 Scenario:
Given > Mediated requests > Mediated request detail pane of a Mediated request with status New - Awaiting confirmation,
if I click “Confirm”
the request is Declined, and I return to the Mediated request details pane where the Mediated request status has changed to “Closed - Declined”.
Note: Enhancements to the Confirmation popup, including reasons for Decline and notes to patrons can be made in a later release, possibly in scope of S feature work