consortia environment - UX error viewing instances with more than one holding

Description

Overview:

When viewing instances with more than one holding record there is a UX error:

Steps to Reproduce:
Inventory>search>view any instance that has multiple consortial holdings assigned to 11+ member tenants

Expected Results:
Instance displays with no errors

Actual Results:
'Something went wrong' UX error.

Additional Information:
URL:

Interested parties:

Critical service patch details

  1. Describe issue impact on business - Issue that prevents larger ECS users, like MOBIUS, from accessing Instances with Holdings across many Tenants. We believe that this issue will also help to address P1 issue 

  2. What institutions are affected? (field “Affected Institutions” in Jira to be populated) - Currently affecting MOBIUS test environment, but could affect all ECS customers with more than 11 member tenants.

  3. What is the workaround if exists? No workaround

  4. What areas will be impacted by fix (i.e. what areas need to be retested) Retest test case C423678

  5. Brief explanation of technical implementation and the level of effort (in workdays) and technical risk (low/medium/high). Work is complete and level effort is low. Very minimal risk.

  6. Brief explanation of testing required and level of effort (in workdays). Provide test plan agreed with by QA Manager and PO. Test cases already exist and level of effort is .5 day

  7. What is the roll back plan in case the fix does not work? Revert to previous version.

CSP Request Details

CSP approval requested on 1/11/23 via Slack. Approved via Slack

CSP Rejection Details

None

Potential Workaround

None

Attachments

1

Checklist

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TestRail: Results

Activity

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Ryan TaylorJanuary 25, 2024 at 4:22 PM

Confirmed error is no longer occurring in Poppy Consortia BF with Instance that includes holdings from 11 tenants. Moving ticket to done.

Natalia ZaitsevaJanuary 19, 2024 at 10:19 AM

deployed to bugfest env

Michelle SuranofskyJanuary 9, 2024 at 5:25 PM
Edited

A note - the b10.0.10 branch was deployed to this environment for testing the fix.

Robert HeatonJanuary 9, 2024 at 3:51 PM

This appears to be resolved in the MOBIUS Poppy environment. I successfully viewed the record ce3c8dfa-d717-50f4-91b2-6c703730aaf6 (Where the crawdads sing / Delia Owens.), which has holdings at over 11 institutions. The “Something went wrong” error never appeared, and I was able to expand the “Consortial holdings” accordion as well as various holdings records within it.

Michelle SuranofskyJanuary 9, 2024 at 3:36 PM

or - would you be able to comment on this? thank you!

Done

Details

Assignee

Reporter

Priority

Story Points

Sprint

Development Team

Folijet

Fix versions

Release

Poppy (R2 2023) Service Patch #1

CSP Approved

Yes

RCA Group

Implementation coding issue

Affected releases

Poppy (R2 2023)

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Created December 19, 2023 at 9:08 PM
Updated February 29, 2024 at 1:50 PM
Resolved January 17, 2024 at 9:18 AM
TestRail: Cases
TestRail: Runs