500 error when checking out item - Kiwi Bugfest

Description

Overview:

In Kiwi Bugfest, I cannot check out an item, because it throws a 500 error when I click on Enter (after entering the item bar code)

Steps to Reproduce:

  1. Log into Kiwi Bugfest: https://bugfest-kiwi.folio.ebsco.com/ 

  2. Go to Check out

  3. Enter the bar code of your patron + click Enter. Success!

  4. Enter the bar code of your item + click Enter.

Expected Results:

Success! The item is check out.

Actual Results:

500 error as attached.

Additional Information:

_ I remember there was a similar issue in the past... 6 months? (but can't for the life of my find the tickets ), where, even with the 500 error, the item was still checked out. Here, I confirm that the item is NOT checked out.
_ Cannot replicate on https://folio-kiwi.dev.folio.org/ 

Interested parties:

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Attachments

4

Checklist

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TestRail: Results

Activity

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julie.bickle April 4, 2022 at 5:49 PM

Somehow the issue went away in the meantime.

Dmitriy Litvinenko April 4, 2022 at 12:52 PM
Edited

Hello

Cannot reproduce on https://folio-kiwi.dev.folio.org/ (.JPG) and https://bugfest-kiwi.folio.ebsco.com/ (UICHKOUT-772_2.JPG, UICHKOUT-772_3.JPG(Item was added to your user from screenshot))

Could you please double check this bug?

CC: , ,

julie.bickle March 10, 2022 at 8:47 AM

P3 because: I know that there are other environments, but Bugfest is where I first send people to replicate issues, and at the moment I cannot check out anything. 

Cannot Reproduce

Details

Assignee

Reporter

Priority

Story Points

Sprint

Development Team

Vega

Release

Not Scheduled

RCA Group

Not a bug

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Created March 10, 2022 at 8:40 AM
Updated September 25, 2023 at 11:41 AM
Resolved April 4, 2022 at 5:49 PM
TestRail: Cases
TestRail: Runs