1.During working hours answer the request within 1hr (related to the situation when a person on duty might be absent from his desk for an ~1hr because of lunch, project call in progress, etc. and cannot see the request)

1. Check all scheduled jobs status: Map jobs = [            

    Karate:
    Cypress:
    MamagePods:
                createDailySnapshotECS:
    ]

1. Monitor & respond to All incoming requests: Slack & Teams

2. Prepare a list of created tasks during shift day

3. Announce previously created tasks list on a daily standaUp

4. Rancher: check at least twice a day the statuses of environments

5. Monitor MSTeams chats: Map chats = [

    chat_name_1: 'FOLIO - cypress tests in CI'
    chat_name_2: 'Sprint testing env questions'
    ]

1. AWS infra: Kafka, RDS, OpenSearch (check statuses: CPU, RAM, etc.) at the beginning of shift working day

2. Jenkins: check slaves at the beginning of the shift working day for any technical issues: Status, Free space, availability

3. Create a Jira ticket for any implementation incoming requests & share its' number with the reporter(if any)

10. ReportPortal: review the last scheduled tests results, analyze and perform initial investigation & inform the responsible team about the issue
11. Update sprint testing environment