Keyword & identifier (all) search not returning results with the leading period

Description

Overview:

When performing an identifier (all) or keyword search on an instance identifier that contains a leading period ("."), no results are returned even if there is an exact match for the entered search term. If you replace the "." with an "*" the search returns exactly what would be expected.

Steps to Reproduce:

  1. Log into a Morning Glory system that has instances with identifiers that meet the parameters described above.

  2. Search for an exact identifier that begins with a "."

  3. Search for the same identifier, but replace "." with "*"

Expected Results:

The records with the entered identifier in step #2 are returned.

The same records are returned in step #3, with possible additional matches based on the wildcard.

Actual Results:

The search in step #2 yields no results.

The search in step #3 yields results expected in #2
Additional Information:
URL:
Interested parties:

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

Prefix all identifier searches with "*"

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Charlotte Whitt July 27, 2023 at 12:24 PM

apparently this is an issue in Nolana (R3 2022), Morning Glory (R2 2022) - but not in Orchid - I think this is a question for Khalilah to decide, if she finds that this is something to fix for the affected releases.

Christine Schultz-Richert June 29, 2023 at 1:04 PM

Hi , 

If I understand the issue being described correctly, after testing in Orchid, I can't seem to be able to reproduce this issue. Here, I added an system identifier with a leading period to a record, and was able to retrieve it with a search for the identifier with the leading period:

Does anyone have specific examples of records where this is not working as expected? Or am I misunderstanding?

cc ,  

Anya May 1, 2023 at 1:52 PM

Support: -  ,bringing this back up 

Anya February 6, 2023 at 2:58 PM

Support: -  ,bringing this back up 

Anya January 30, 2023 at 3:12 PM

Support: -  ,bringing this back up 

Cannot Reproduce

Details

Assignee

Reporter

Priority

Development Team

Spitfire

Release

Poppy (R2 2023)

RCA Group

TBD

Affected releases

Nolana (R3 2022)
Morning Glory (R2 2022)

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Created December 28, 2022 at 7:38 AM
Updated October 17, 2023 at 3:17 PM
Resolved July 28, 2023 at 5:56 PM
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